Mobile Hire & Sales Coordinator

GAP Group; West of England; On-site; GBP 25,000 - 32,000; Full time

Job summary

GAP Group in the South West England region is seeking a Mobile Hire & Sales Coordinator to manage hires, coordinate logistics and drive sales in a fast-paced depot environment. The role involves frequent travel, with overnight stays, and offers real career progression within a growing business.

As the first point of contact for customers, you will be the go-to expert—handling hire requests, resolving queries, and ensuring smooth operations while supporting drivers and fitters to meet delivery

Qualifications

• Proven experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service with a commercial edge and sales drive.
• Strong communication and organisational skills with attention to detail.
• IT skills including Outlook and Excel.
• Team player who can work independently and use initiative.
• Experience in plant & tool hire is a plus; willingness to learn.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

Skills

Hire desk experience

Customer service

Sales mindset

Communication

Organisation

Initiative

Plant & tool hire knowledge

Tools

Outlook

Excel

Job description

Number of positions to be provided

1

Contract hours

0.00

About the role

Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Mobile Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.

As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast.

Please note as this is a regional position covering the South West region it will involve frequent travel and overnight stays. We are flexible on location across the region.

What You'll Be Doing

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

About You

What You'll Bring

• Ideally proven experience in a high-volume hire desk or similar fast-paced environment
• Excellent customer service skills with a commercial edge and a drive to increase sales
• Strong communication and organisational skills with great attention to detail
• Confident IT skills, including Outlook and Excel
• A team player who can also work independently and use their initiative
• Experience in the plant & tool hire industry is a bonus—but if you've got the passion and willingness to learn, we'll support you every step of the way

About Us

About GAP and What We Offer

You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provide - supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you!

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.