Mobile Funeral Service Specialist – 4 Branches NW London

Dignity; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

4% matched pension

MyStaffShop discounts

Eyecare support

Flu jab reimbursement

24/7 counselling

Free on-site parking

Staff training and development

Job summary

Dignity Funeral Directors in North West London is seeking a mobile Funeral Service Specialist to support four branches (Southall, Heston, Isleworth and Slough). You will travel between sites weekly, with a full UK driving licence essential, to ensure families receive warm, expert care during difficult times.

Your role includes arranging funerals, coordinating with care homes, suppliers and ministers, and offering our wider services such as funeral plans and probate.

Qualifications

• Full UK driving licence is essential.
• Experience in customer-facing roles and assisting the public.
• Empathy and resilience in sensitive situations.

Responsibilities

• Be the first point of contact for families at the supported branch, in person, by phone or email.
• Arrange funerals meeting family wishes, culture and legal requirements with clarity and care.
• Build relationships with suppliers, care homes, ministers and florists.
• Introduce wider services including funeral plans, probate, wills and memorials.
• Keep branches running smoothly with diaries, payments and funeral records.

Skills

Full UK driving licence

Customer-facing experience

Flexibility

Organisational skills

Job description

Dignity Funeral Directors in North West London is seeking a mobile Funeral Service Specialist to support four branches (Southall, Heston, Isleworth and Slough). You will travel between sites weekly, with a full UK driving licence essential, to ensure families receive warm, expert care during difficult times.

Your role includes arranging funerals, coordinating with care homes, suppliers and ministers, and offering our wider services such as funeral plans and probate.