Mobile Field Service Engineer – Vehicle Diagnostics

Dennis Eagle UK; Bexleyheath; On-site; GBP 52,000 - 53,000; Full time

Benefits offered by this job

25 days annual leave

Pension and life assurance

Family leave policies

Health and wellbeing support

Employee assistance programme

Cycle to Work

My Benefits platform

Mortgage advice

Job summary

Dennis Eagle UK is seeking a Field Service Engineer to service, repair and maintain specialist vehicles at customer sites and company workshops. This is a mobile role covering the Kent area, reporting to the Bexley Service Centre.

You will diagnose faults, perform servicing to MOT standards, log work in PDA software, and travel across the UK on short notice while upholding health and safety standards.

Qualifications

• NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance.
• Experience in Field Service, HGV mechanic or workshop engineer.
• Strong diagnostic and fault-finding skills.
• Knowledge of vehicle technology systems and compliance standards.
• Willing to travel and work independently.
• Excellent communication and customer service skills.
• Experience with electric vehicles or IRTEC qualification or HGV Class 2 licence is a bonus.

Responsibilities

• Diagnose and repair faults on vehicle chassis and mounted equipment.
• Carry out servicing and maintenance to a high standard.
• Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications.
• Use diagnostic software and tools to identify and resolve issues.
• Log all work using PDA software and maintain accurate service records.
• Travel to customer sites across the UK, sometimes at short notice.
• Maintain a clean and safe working environment at all times.
• Communicate clearly with customers and provide excellent service.
• Support health and safety practices and complete risk assessments as required.

Skills

Diagnostic skills

Field service

Customer service

Independence

Education

NVQ Level 3 in Heavy Vehicle Service and Maintenance

Tools

PDA software

Diagnostic software

Job description

Dennis Eagle UK is seeking a Field Service Engineer to service, repair and maintain specialist vehicles at customer sites and company workshops. This is a mobile role covering the Kent area, reporting to the Bexley Service Centre.

You will diagnose faults, perform servicing to MOT standards, log work in PDA software, and travel across the UK on short notice while upholding health and safety standards.