Mobile Field Service Engineer – Heavy Vehicle Diagnostics

Dennis Eagle UK; Greater London; On-site; GBP 52,000 - 53,000; Full time

Benefits offered by this job

Annual leave 25 days + Bank Holidays

Pension & life cover

Flexible family leave

Health & wellbeing support

Employee assistance program

Career development

Cycle to Work

My Benefits discounts

Job summary

Dennis Eagle UK in West London is seeking a Field Service Engineer to service, repair and maintain specialist vehicles at customer sites and company workshops. This mobile role involves diagnosing faults, carrying out servicing, and ensuring vehicles are safe and compliant, with 45 hours per week (08:00–17:30, Mon–Fri).

You will travel across the UK, log work with PDA software and read vehicle documentation; NVQ Level 3 in Heavy Vehicle Service and Maintenance is required, with strong diagnostic

Qualifications

• NVQ Level 3 in Heavy Vehicle Service & Maintenance required.
• Experience in Field Service, HGV, or workshop engineering.
• Strong diagnostic and fault-finding capabilities.
• Knowledge of vehicle systems and compliance standards.
• Willingness to travel and work independently.

Responsibilities

• Diagnose and repair faults on vehicle chassis and mounted equipment.
• Carry out servicing and maintenance to a high standard.
• Prepare vehicles for MOT inspections and ensure compliance with DoT specs.
• Use diagnostic software/tools to identify and resolve issues.
• Log all work using PDA software and maintain service records.
• Travel to customer sites across the UK, sometimes at short notice.
• Maintain a clean and safe working environment at all times.
• Communicate clearly with customers and provide excellent service.
• Support health and safety practices and complete risk assessments.

Skills

Diagnostic skills

Fault-finding

Vehicle technology knowledge

Independence/workload management

Communication/customer service

Travel flexibility

IT literacy / PDA usage

Documentation proficiency

Electric vehicles / IRTEC / HGV2 bonus

Education

NVQ Level 3 in Heavy Vehicle Service & Maintenance

Job description

Dennis Eagle UK in West London is seeking a Field Service Engineer to service, repair and maintain specialist vehicles at customer sites and company workshops. This mobile role involves diagnosing faults, carrying out servicing, and ensuring vehicles are safe and compliant, with 45 hours per week (08:00–17:30, Mon–Fri).

You will travel across the UK, log work with PDA software and read vehicle documentation; NVQ Level 3 in Heavy Vehicle Service and Maintenance is required, with strong diagnostic