Mobile Deskside Support Engineer / Field Engineer

Es Field Delivery Uk Ltd; Leatherhead; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Personal pension plan

Private medical cover

Flexible holiday

Job summary

A leading IT service provider is seeking a customer-focused IT Engineer to join their mobile team. This role involves providing IT support and excellent service to clients across Berkshire, Hampshire, Surrey, and London. The ideal candidate will have basic IT support knowledge and strong communication skills. This position offers training opportunities and a competitive benefits package, including pension and medical cover.

Qualifications

• Applicant must have a full valid UK driver's license.
• Resolution of PC software and basic hardware issues.
• Experience working in an IT support environment.

Responsibilities

• Provide IT support and excellent customer service.
• Resolve desktop software and hardware issues.
• Minimize disruption to users during support activities.

Skills

Excellent communication skills

Customer-focused approach

Basic IT support knowledge

Tools

MS Windows Operating Systems

MS Office Suite

Antivirus applications

Job description

Job Description

We are currently looking for highly customer-focused and enthusiastic IT Enginner to join our mobile team providing IT support and excellent customer service to our clients.

The ideal candidate will at least have base level knowledge of IT support issues but possess excellent communication and presentation skills as full training and ongoing development will be provided.

As a mobile engineer you will predominately cover Berkshire, Hampshire, Surrey and London so being based in these areas would be preferred.

Day to day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimizing disruption to our users.

• Applicant must have a full valid UK drivers licence.
• Resolution of pc software and basic hardware issues

Some knowledge or experience in the below would be advantageous.

• MS windows Operating Systems
• MS Exchange
• MS office suite (Word, Excel, PowerPoint)
• MS Outlook 2007\2010
• Antivirus applications
• Desktop/printer configurations
• Good communication/relationship skills
• Experience of working in a IT support environment
• Building (o/s and required software) and deploying pcs (desktop and notebook)
• Knowledge of handheld devices

This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.

We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.

Apply now for consideration!

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