MINI Brand Expert

Sytner Group Limited; Usk; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement

Maternity, Paternity and Adoption Pay

Career Development

Long Service recognition

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day paid voluntary/community work

Job summary

Sytner Group is seeking a MINI Brand Expert/Sales Trainee in Slough to be the first point of contact for customers, engaging them with the MINI brand and its ownership benefits. The role focuses on delivering outstanding customer service and developing product knowledge through extensive training.

This is a full-time position that may include weekend work to ensure high service levels for all customers across our MINI Slough dealership.

Qualifications

• Experience in retail with strong customer care.
• Passion for delivering excellent service.
• Willingness to learn and inspire others.
• Self-motivated and enthusiastic.

Responsibilities

• Provide first point of contact for customers, initiating conversations and building rapport to excite them about the MINI brand.
• Promote MINI benefits, accessories and vehicle ownership to customers.
• Deliver exceptional customer service and contribute to sales targets.
• Participate in training to develop expert knowledge of MINI products and services.

Skills

Retail experience

Customer service

Communication

Self-motivation

Job description

MINI Brand Expert

Slough

Gwent

GB

NP15 1

Any

Job Description

About the role

A fantastic opportunity is available for a Sales Trainee/Brand Expert to join our team at MINI Slough. As a Sytner Trainee, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of MINI, accessories, and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the MINI.

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Our benefits include:

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please contact us.

Unsure? Read on...

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers,' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.