Brand Experience Specialist

Sytner Group Limited; Usk; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement

Maternity, Paternity and Adoption Pay

Career Development

Long Service recognition

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day paid voluntary/community work

Job summary

Sytner Group is seeking a MINI Brand Expert/Sales Trainee in Slough to be the first point of contact for customers, engaging them with the MINI brand and its ownership benefits. The role focuses on delivering outstanding customer service and developing product knowledge through extensive training.

This is a full-time position that may include weekend work to ensure high service levels for all customers across our MINI Slough dealership.

Qualifications

• Experience in retail with strong customer care.
• Passion for delivering excellent service.
• Willingness to learn and inspire others.
• Self-motivated and enthusiastic.

Responsibilities

• Provide first point of contact for customers, initiating conversations and building rapport to excite them about the MINI brand.
• Promote MINI benefits, accessories and vehicle ownership to customers.
• Deliver exceptional customer service and contribute to sales targets.
• Participate in training to develop expert knowledge of MINI products and services.

Skills

Retail experience

Customer service

Communication

Self-motivation

Job description

Sytner Group is seeking a MINI Brand Expert/Sales Trainee in Slough to be the first point of contact for customers, engaging them with the MINI brand and its ownership benefits. The role focuses on delivering outstanding customer service and developing product knowledge through extensive training.

This is a full-time position that may include weekend work to ensure high service levels for all customers across our MINI Slough dealership.