Mid Market Account Manager

JR United Kingdom; Basildon; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading company in the UK is seeking an Account Manager to drive customer success and profitability through effective account management techniques. This pivotal role involves nurturing relationships with clients, maximizing satisfaction, and utilizing strong negotiation and problem-solving skills. The position offers up to £26,000 annually plus commission, with 25 days of holiday and flexible working arrangements.

Benefits

25 days holidays plus bank holidays

Birthday off

Private Medical Insurance

Enhanced paternity/maternity leave

Long service awards

Qualifications

• Track record in sales and account management environment.
• Strong negotiation and influencing skills required.
• Ability to analyze large data sets effectively.

Responsibilities

• Manage a portfolio of clients to ensure satisfaction and profitability.
• Build strong relationships via effective telephony-based techniques.
• Analyze customer needs and propose optimal solutions.

Skills

Negotiation skills

Communication

Problem-solving

Numerical skills

Account management

Tools

Microsoft Office

Job description

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In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

• A good track record of working in a sales and account management environment
• Good negotiation and influencing skills
• Good communication skills, written and verbal
• Proficient user of Microsoft Office applications
• Commercial approach when making decisions
• Good problem-solving and numerical skills
• Able to work as a team and individually
• Ability to analyse and review large data sets quickly and effectively, quickly establishing any anomalies and the best proposition for the customer

Other information

• Salary: Up to £26,000 per annum plus commission
• Holidays: 25 days + bank holidays + your birthday off
• Remote and flexible working
• Long service awards
• Private Medical Insurance
• Enhanced paternity/maternity leave