Mid-Level Giving Lead

National Trust; Swindon; Hybrid; GBP 30,000 - 38,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to NT places

Rental deposit loan

Season ticket loan

EV car lease

Perks at work (discounts)

Holiday entitlement 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust is seeking a Mid-Level Giving Lead to help grow our donor programme, across 1k–25k donor levels, with a three-day-per-week rota and a job-share arrangement.

You’ll monitor performance, tailor supporter journeys, and work with teams across legacy, philanthropy, and data to enhance engagement. This role blends analysis with personal outreach to deepen long-term support for our nationwide sites.

Qualifications

• Fundraising experience welcome, but not essential for the right candidate.
• Ability to personalise communications, help build a strategic approach to building relationships
• Project management experience
• An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
• Experience of successfully managing and developing supporter relationships over time.
• A proactive problem-solving mindset, you’ll be a self-starter with a high level of self-motivation and be able to prioritise workload in a dynamic environment.

Responsibilities

• Monitor performance and provide data insights to identify opportunities and inform key stakeholders.
• Support delivery of stewardship activity and develop more personalised communications based on supporters’ giving levels and preferences.
• Work with colleagues across legacy, philanthropy, data and donor engagement teams to create meaningful experiences that strengthen relationships.
• Refresh patron events and manage renewal campaigns to grow income from the £1k–£25k audience.
• Review welcome packs, thank you letters and annual reports to enhance the supporter journey.
• Contribute to strategic planning and cross-team collaboration to improve donor engagement.

Skills

Fundraising experience

Personalised communications

Strategic relationship building

Project management

Stakeholder engagement

Self-motivation & prioritisation

Job description

Summary

***INTERNAL APPLICANTS ONLY PLEASE***

We’re looking for a Mid‑Level Giving Lead to join our team for three‑days a week and support us to bring ‘brilliant basics’ to life and help drive us forward.

We’re focusing on reviewing our communications and supporter journeys with donors; making sure they understand the impact of their gift – and feeling part of a community. You’ll be able to engage with different audiences; taking that personal approach, as well as sending emails out to all of our supporters. You’ll use your creative thinking and problem‑solving skills to work with others to establish and implement new ideas, ensuring we’re set up to achieve key targets.

What it’s like to work here

You’ll be supporting the delivery of our mid‑level programme and products (including National Trust Patrons). This is a job share, so you’ll be working with another Mid‑Level Giving Lead, to support the Mid‑Level Giving Manager, ensuring the programme is developed to grow income from our £1k – £25k audience.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week. If you’d like to discuss this in more detail, please reach out to Head of Individual Giving -

What you’ll be doing

You’ll help monitor performance, highlighting data and insight to identify opportunities and update key stakeholders. Working with the Mid‑Level Giving Manager, you’ll support the delivery of stewardship activity and help develop more personalised communications based on supporters’ giving levels and preferences.

Putting supporters at the heart of everything we do, you may work with colleagues across legacy, philanthropy, data and donor engagement teams to create meaningful experiences that strengthen relationships and encourage long‑term support. From helping to refresh patron events and manage renewal campaigns to reviewing welcome packs, thank you letters and annual reports, you’ll play a key role in enhancing the supporter journey.

You can view the full role profile and additional context sheet for this role in the documents attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Please consider the above as guidelines for your application.

Who we’re looking for

• Fundraising experience welcome, but not essential for the right candidate.
• Ability to personalise communications, help build a strategic approach to building relationships
• Project management experience
• An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
• Experience of successfully managing and developing supporter relationships over time.
• A proactive problem‑solving mindset, you’ll be a self‑starter with a high level of self‑motivation and be able to prioritise workload in a dynamic environment.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places