Microsoft 365 Training Specialist

Walsall Community Network; Walsall; Hybrid; GBP 40,000 - 43,000; Full time

Job summary

Walsall Community Network is seeking a Training Officer to design and deliver Microsoft 365 training and related applications across our organisation. You will create learning resources, deliver engaging sessions, and help staff build confidence with digital tools.

The role focuses on improving productivity and collaboration through modern workplace technologies, with opportunities for mentoring and professional growth within the Organisational Development team.

Qualifications

• Experience designing and delivering engaging learning programmes, both face to face and online.
• Leveraging Microsoft 365 and digital tools to improve collaboration and productivity.
• Evidence of continuous professional development and commitment to inclusion.

Responsibilities

• Design and deliver high-quality Microsoft 365 training programmes across face-to-face, online, and blended formats.
• Create and maintain accessible learning resources and guides for ongoing learner development.
• Gather feedback, analyze outcomes, and drive continuous improvement in learning offerings.

Skills

Microsoft 365

Training delivery

Coaching

Facilitation

Digital learning

Education

Degree in a relevant discipline

Teaching qualification or Microsoft Certified Trainer

Microsoft Office Specialist

Tools

Interactive learning technologies

Digital engagement tools

Job description

Walsall Community Network is seeking a Training Officer to design and deliver Microsoft 365 training and related applications across our organisation. You will create learning resources, deliver engaging sessions, and help staff build confidence with digital tools.

The role focuses on improving productivity and collaboration through modern workplace technologies, with opportunities for mentoring and professional growth within the Organisational Development team.