Microsoft 365 Training Specialist

Walsall Council; Walsall; On-site; GBP 40,000 - 43,000; Full time

Job summary

Walsall Council is seeking a Training Officer to lead Microsoft 365 and related applications training within the Organisational Development team. You will design, deliver and continually improve learning programmes to boost confidence, capability and productivity across the council.

You will create learning resources, evaluate feedback and work with colleagues to expand digital skills, embedding a culture of continuous development and digital confidence across services.

Qualifications

• Degree in a relevant discipline and a recognised teaching qualification or Microsoft Certified Trainer status.
• Microsoft Office Specialist or equivalent experience.
• Evidence of continuous professional development is essential.
• Experience using learner feedback to drive continuous improvement.
• Strong knowledge of Microsoft 365 products and applications.

Responsibilities

• Design and deliver learning programmes covering Microsoft 365 and associated applications for all staff.
• Deliver training face to face, online and blended learning with engaging techniques.
• Create and maintain learning resources, guides and supporting materials.
• Gather learner feedback and identify opportunities to improve programmes.
• Promote learning opportunities and support wider Organisational Development initiatives.

Skills

Learning design

Delivering training

Facilitation

Communication

Coaching and mentoring

Digital confidence

Education

Degree in relevant discipline

Teaching qualification or Microsoft Certified Trainer status

Microsoft Office Specialist or equivalent

Tools

Microsoft 365

LMS (Learning Management System)

Job description

Walsall Council is seeking a Training Officer to lead Microsoft 365 and related applications training within the Organisational Development team. You will design, deliver and continually improve learning programmes to boost confidence, capability and productivity across the council.

You will create learning resources, evaluate feedback and work with colleagues to expand digital skills, embedding a culture of continuous development and digital confidence across services.