Microsoft 365 Change & Adoption Leader

Reply Ltd; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Reply is seeking a Change Management and Adoption Consultant to guide clients through transformation, from design to adoption, with a focus on Microsoft 365 tools such as Teams, SharePoint and Dynamics 365.

You will work in a hybrid model from London or Manchester, collaborating with clients to design, communicate, and train on modern workplace solutions that drive real adoption and value.

Qualifications

• Bachelor's degree in a relevant field.
• Experience supporting individuals or organizations in maximizing the use of technology.
• Proven ability to write clear communications, develop engaging presentations, and create compelling Change and Adoption campaigns.
• Excellent interpersonal and communication skills, with a strong people-oriented approach.
• Experience working on technology-led change and adoption projects; familiarity with Microsoft 365 is highly desirable.
• Understanding of Change Management methodologies such as ADKAR is a strong advantage.

Responsibilities

• Collaborate with clients to ensure the successful adoption of Modern Workplace technologies, with a primary focus on Microsoft 365 solutions.
• Conduct thorough analysis, design, and development of tailored change management, communication, and training.
• Take a hands-on approach in delivering impactful communications and training sessions to drive user engagement and effective technology adoption.
• Manage key stakeholders throughout the change process, ensuring alignment, addressing concerns, and facilitating smooth transitions.
• Provide ongoing support and guidance to clients, helping them maximize the value and benefits of their new workplace technologies.

Skills

Change management

Microsoft 365

Communication

Stakeholder management

Training design

Education

Bachelor's degree

Tools

Dynamics 365

Office 365

SharePoint

Microsoft Teams

Job description

Reply is seeking a Change Management and Adoption Consultant to guide clients through transformation, from design to adoption, with a focus on Microsoft 365 tools such as Teams, SharePoint and Dynamics 365.

You will work in a hybrid model from London or Manchester, collaborating with clients to design, communicate, and train on modern workplace solutions that drive real adoption and value.