MICE & Entertainment Sales Manager: Global Crew Accounts

Dalata Hotel Group; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Dalata Hotel Group in Manchester seeks a seasoned sales professional to manage key accounts in conference, airline and crew segments and to drive new opportunities across the Dalata portfolio.

You will collaborate with the Account Management Team, nurture venues and agencies, and represent the hotels at events, using CRM and market tools to boost efficiency and results within a Manchester market context.

Qualifications

• Minimum 3 years’ experience working in a similar position in hotels.
• Multi-site experience is a distinct advantage.
• Effective communicator with commercial awareness and analytical skills.
• Able to develop long lasting relationships and promote cross selling into Dalata.

Responsibilities

• Effectively manage key accounts and agents in conference, airline and crew segments.
• Collaborate with Account Management Team to nurture existing accounts and secure new opportunities.
• Develop relationships with venues and studios with crew/out of house requirements.
• Represent hotels at sales meetings and events.
• Adopt CRM, BI tools, market intelligence tools and Solver to support sales processes.
• Participate in telesales, sales calls, MICE, airline entertaining, fam trips and overseas sales trips as necessary.

Skills

Account management

Sales experience

Analytical skills

Communication

Organisation & planning

Relationship building

Global clients experience

Results driven

Manchester market knowledge

Tools

CRM software

BI tools

Market intelligence tools

Solver

Job description

Dalata Hotel Group in Manchester seeks a seasoned sales professional to manage key accounts in conference, airline and crew segments and to drive new opportunities across the Dalata portfolio.

You will collaborate with the Account Management Team, nurture venues and agencies, and represent the hotels at events, using CRM and market tools to boost efficiency and results within a Manchester market context.