MGA Operations Lead - Transform Claims & Underwriting Ops

ARC IT Recruitment; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

ARC IT Recruitment in London is seeking an Operations Manager for a Specialist underwriting MGA on a fixed-term contract (12 months). You will lead binders, governance, claims, bordereaux, finance and underwriting operations. This isn’t a maintenance role.

You’ll shape how the function runs—improving processes, controls and ways of working—with a hands-on, self-starter mindset in a fast‑paced environment. Your MGA / delegated authority operations background, plus comfort with ambiguity, will

Qualifications

• MGA operations background (delegated authority)
• Hands-on, self-starter, able to work with ambiguity
• Immediate start or short notice available

Responsibilities

• Lead binders, governance, claims, bordereaux, finance and underwriting ops
• Collaborate with 3rd party tech suppliers on system changes
• MGA / delegated authority operations background preferred

Skills

MGA operations

Underwriting ops

Governance

System changes

Stakeholder management

Job description

ARC IT Recruitment in London is seeking an Operations Manager for a Specialist underwriting MGA on a fixed-term contract (12 months). You will lead binders, governance, claims, bordereaux, finance and underwriting operations. This isn’t a maintenance role.

You’ll shape how the function runs—improving processes, controls and ways of working—with a hands-on, self-starter mindset in a fast‑paced environment. Your MGA / delegated authority operations background, plus comfort with ambiguity, will