MGA Operations Lead - Binding, Compliance & Finance

London Insurance Life; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

DUAL, part of Howden, is recruiting an Operations Manager for a 12-month FTC to oversee the underwriting operations framework, binder governance, and regulatory requirements. You will coordinate across underwriting, finance, compliance and technology teams, acting as a central liaison with capacity providers and coverholders.

You will drive process improvements, manage bordereaux and payment flows, oversee controls for data accuracy, and ensure timely responses to carrier queries while

Qualifications

• Experience in MGA or carrier Delegated Authority operations.
• Knowledge of binder governance, compliance and regulatory requirements.
• Experience with bordereaux, claims and finance processes.
• Organised with ability to manage multiple priorities.
• Effective communication and stakeholder management.

Responsibilities

• Binding Authorities: support capacity provider requirements and binder documentation.
• Assist with Binding Authority Agreements: renewals, mid-term adjustments, profit calculations.
• Compliance & Regulatory: remain FCA compliant and obtain approvals as needed.
• Bordereaux: manage written and paid bordereau, reconcile and oversee funds.
• Finance & Underwriting: manage aged debt, data entry accuracy and controls.
• Technology: manage relationships with third-party suppliers and drive system improvements.

Skills

Delegated Authority operations

Binder governance

Stakeholder management

Regulatory compliance

Attention to detail

Problem solving

Job description

DUAL, part of Howden, is recruiting an Operations Manager for a 12-month FTC to oversee the underwriting operations framework, binder governance, and regulatory requirements. You will coordinate across underwriting, finance, compliance and technology teams, acting as a central liaison with capacity providers and coverholders.

You will drive process improvements, manage bordereaux and payment flows, oversee controls for data accuracy, and ensure timely responses to carrier queries while