Mess Manager

Aramark Northern Europe; Catterick; On-site; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Life insurance

Free parking

Discounted meals when on shift

Pension contribution Cycle 2

Work scheme

Refer a friend scheme

Love2Shop discounts

Job summary

Aramark Northern Europe is recruiting for a Mess Manager at Marne Barracks, Catterick Garrison. You will manage the mess’s daily hospitality services, lead a team on site, and ensure top-level customer service for mess members and military personnel.

The role includes managing functions and events, delivering consistent standards, and driving guest satisfaction. This position requires experience in high-volume hospitality, strong leadership, and good budgeting skills.

Qualifications

• Experience running high-volume hospitality environments.
• Proven leadership and team-management abilities.
• Good numeracy and budgeting skills; budget awareness.

Responsibilities

• Efficient management of the Mess operations and daily hospitality services.
• Lead and develop a hospitality team, ensuring excellent customer service.
• Oversee functions, events, and guest relations; handle complaints effectively.

Skills

Leadership

Team management

Customer service

Budget awareness

Events management

Food hygiene knowledge

Education

Food Hygiene Certificate Level 3

Tools

Microsoft Office

Budgeting tools

Job description

we need a good attitude and the willingness to learn. What you'll be doing Efficient management of the Mess which caters breakfast, lunch and dinner for mess members and accommodation for live-in members. Managing your team, making sure the best service is available to our customer whilst the unit is open To oversee a smooth day to day running of the mess's Organizing day to day hospitality functions and dinners Motivating and leading your team, leading by example Provide excellent customer service to the clients and deal with complaints effectively and efficiently. Efficient management of functions, hospitality, and events Ensuring that we deliver high quality customer service to the mess members and other military personnel

Experience Experience of running high volume hospitality Previous operational experience working within a mess, contract catering, hotel or restaurant environment Must be able to show good leadership skills, this role would suit someone looking to move up the management ladder Good financial awareness and knowledge in managing budgets and growing sales Previous experience in functions and events management and have a deep appreciation and respect for traditions Good PC skills Excellent numeracy skills; strong written and verbal skills Food Hygiene Certificate Level 3 - desirable but not essential as training is provided Knowledge of applicable health and safety legislation

About Aramark Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com All applications will be treated in the strictest confidence.

Aramark Northern Europe is an equal opportunities employer.

Your Aramark journey starts here! Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers? Do you have previous hospitality management experience? Are you looking for a new role, mainly Monday - Friday with occasional weekends? We are currently recruiting for a Mess Manager to be a part of our integral team in Marne Barracks, Catterick Garrison DL10 7NP

What's in it for you £11.24 per hour Full time! 40 hours a week, usually Monday - Friday but some occasional weekend work will be required due to functions etc.

• Life insurance
• Free parking
• Discounted meals when on shift
• Pension contribution Cycle 2
• Work scheme
• Refer a friend scheme
• Love2Shop discounts

You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities - we LOVE to promote from within! As we are passionate about developing our people from within, great training is provided, we do not look for experience