Mental Health Support Worker (Days)

Bloomcare Group; Knowsley; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Comprehensive induction

Ongoing training

Fully funded NVQ qualifications

Free DBS check

28 days annual leave

Meals on shift

Refer-a-friend bonus

Uniform provided

Free on-site parking

Employee discounts

Job summary

Lighthouse Care is hiring a Mental Health Support Worker (Days) in Prescot. This full-time/bank role offers 8:00am–8:00pm shifts and an immediate start. You will support residents during the day, helping with safety, wellbeing and progress toward personal goals.

We value candidates with experience in complex mental health needs, dual diagnosis, safeguarding, and a compassionate, person-centred approach. Immediate availability is preferred.

Qualifications

• Minimum 2 years' experience supporting adults with complex mental health needs and/or substance misuse.
• Experience working with dual diagnosis.
• Ability to support individuals who may present behaviours that challenge.
• Understanding of safeguarding, professional boundaries, and recovery-focused support.
• Strong communication and record-keeping skills.
• Ability to remain calm, resilient, and professional in challenging situations.
• A caring, empathetic, and person-centred approach.

Responsibilities

• Support residents throughout the day to ensure safety, wellbeing and progress towards individual goals.
• Build positive and therapeutic relationships with residents and provide person-centred support.
• Maintain accurate records and respond professionally to situations during shifts.

Skills

2+ years experience

Dual diagnosis experience

Behaviour support

Safeguarding knowledge

Record-keeping

Communication skills

Empathetic approach

Job description

Experienced Mental Health Support Worker (Days) – Lighthouse Care

Immediate Start Available

Location: Prescot

Hours: Full-Time and Bank | 8:00am – 8:00pm

Pay Rate: £13.45 per hour

Lighthouse Care is seeking experienced and compassionate Mental Health Support Workers to join our dedicated Days Team. We are looking for candidates who wish to join on Full time and Bank Contracts.

We provide specialist residential support for adults living with enduring and complex mental health needs, often alongside alcohol and substance misuse challenges. Our service is focused on promoting recovery, independence, wellbeing, and positive outcomes for every individual we support.

This role is ideally suited to candidates with previous experience supporting adults with complex mental health needs, dual diagnosis, challenging behaviours, and risk management. We are particularly interested in hearing from applicants who are available to start immediately or within a short notice period.

About the Role

As a Mental Health Support Worker, you will play a vital role in supporting residents throughout the day, ensuring their safety, wellbeing, and continued progress towards their individual goals.

You will build positive and therapeutic relationships with residents, provide person-centred support, maintain accurate records, and respond professionally to situations that may arise during your shift.

Essential Requirements

• Minimum 2 years' experience supporting adults with complex mental health needs and/or substance misuse.
• Experience working with dual diagnosis.
• Ability to support individuals who may present behaviours that challenge.
• Understanding of safeguarding, professional boundaries, and recovery-focused support.
• Strong communication and record-keeping skills.
• Ability to remain calm, resilient, and professional in challenging situations.
• A caring, empathetic, and person-centred approach.

Desirable Experience

• Supported living, residential care, rehabilitation, forensic, or mental health services.
• Experience supporting individuals with personality disorders, psychosis, trauma, self-harm, emotional dysregulation, or substance misuse.
• Relevant Health & Social Care qualification.

What We Offer

• Comprehensive induction programme.
• Ongoing training and professional development.
• Access to fully funded NVQ qualifications.
• Free DBS check.
• 28 days annual leave.
• Meals provided whilst on shift.
• Refer-a-friend bonus scheme.
• Uniform provided.
• Free on-site parking.
• Employee discounts on shopping, holidays, cinema, dining, days out, and much more.

At Lighthouse Care, we are committed to providing outstanding support for the people we serve and creating a positive, supportive environment for our staff. If you are an experienced Mental Health Support Worker looking for your next opportunity within a specialist service, we would love to hear from you.

Please note: Bloomcare is unable to accept applications from candidates living or working outside the UK and is not currently accepting applications requiring sponsorship.