Shift Coordinator/Senior Support Worker

Bloomcare Group; Manchester; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Free DBS.

28 days annual leave.

Meals provided whilst on shift.

Refer a Friend bonus scheme.

Uniform provided.

Free on-site parking.

Employee discounts.

NVQ training opportunities.

Career development within Bloomcare.

Job summary

Bloomcare is seeking a Night Shift Coordinator for Lighthouse Care in Manchester to support adults with complex mental health needs. You will coordinate night shifts, guide colleagues, and ensure care plans are followed, while safeguarding and maintaining high standards of care.

The role requires prior Health & Social Care experience and NVQ Level 2 (NVQ Level 3 desirable). 12-hour night shifts run 8:00pm–8:00am, with a competitive rate of £13.75 per hour.

Qualifications

• NVQ Level 2 in Health & Social Care (or equivalent).
• Experience in Health & Social Care.
• Experience supporting adults with mental health or complex support needs.
• Excellent communication and organisational skills.
• Ability to work independently and coordinate colleagues during a shift.
• Strong safeguarding awareness and safe working practices.

Responsibilities

• Coordinate the smooth running of the service throughout the night.
• Provide guidance, support and encouragement to colleagues on shift.
• Ensure care plans and risk management plans are followed.
• Support with key working responsibilities and delivery of person-centred support.
• Safely administer and record medication in line with care plans and procedures.
• Monitor care standards and ensure records and documentation are completed accurately.
• Complete effective handovers and communicate important information to the wider team.
• Respond calmly to incidents, concerns or changes in needs.
• Promote safeguarding, health and safety and best practice at all times.
• Support people to maintain independence, wellbeing and recovery goals.
• Encourage engagement with recovery programmes and meaningful activities.
• Escalate concerns to the General Manager or on-call manager.
• Help create a positive, respectful environment for colleagues and people we support.

Skills

Health & Social Care

Mental health

Complex support needs

Communication

Organisational skills

Decision making

Education

NVQ Level 2 in Health & Social Care (or equivalent)

NVQ Level 3 in Health & Social Care (Desirable)

Job description

Location: Lighthouse Care, Manchester
Salary: £13.75 per hour
Hours: 8:00pm – 8:00am

Make a Difference Every Night

Are you an experienced Support Worker or Senior Support Worker looking to take the next step in your career?

We're looking for a compassionate, reliable and confident Shift Coordinator to join the team at Lighthouse Care in Manchester, supporting adults with complex mental health needs, alcohol and substance misuse, and other complex support needs.

As Shift Coordinator, you'll play an important role in ensuring the service runs safely and effectively throughout the night. You'll support your colleagues, coordinate the shift and help ensure the people we support receive high-quality, person-centred care.

This is a great opportunity for someone who enjoys taking responsibility, supporting others and making a genuine difference to people's lives.

What You'll Be Doing

As our Shift Coordinator, you will:

• Coordinate the smooth running of the service throughout the night.

• Provide guidance, support and encouragement to colleagues on shift.

• Ensure care plans and risk management plans are followed appropriately.

• Support colleagues with key working responsibilities and the delivery of person-centred support.

• Safely administer and record medication in line with care plans and company procedures.

• Monitor care standards and ensure records and documentation are completed accurately.

• Complete effective handovers and communicate important information to the wider team.

• Respond calmly and appropriately to incidents, concerns or changes in people's needs.

• Promote safeguarding, health and safety and best practice at all times.

• Support the people we care for to maintain their independence, wellbeing and recovery goals.

• Encourage engagement with recovery programmes and meaningful activities.

• Escalate concerns appropriately to the General Manager or on-call manager.

• Help create a positive, respectful and supportive environment for both colleagues and the people we support.

What We're Looking For

We're looking for someone who is passionate about care and confident in taking responsibility for a shift.

You'll ideally have:

• Previous experience working in Health & Social Care.

• Experience supporting adults with mental health or complex support needs.

• An NVQ Level 2 in Health & Social Care (or equivalent).

• Excellent communication and organisational skills.

• The confidence to support and coordinate colleagues during a shift.

• The ability to remain calm and make sensible decisions in challenging situations.

• A compassionate, patient and person-centred approach.

• A strong understanding of safeguarding and safe working practices.

• The ability to work independently while knowing when to seek additional support.

Desirable:

• NVQ Level 3 in Health & Social Care.

• Previous experience as a Senior Support Worker or Shift Coordinator.

• Medication administration experience.

• Experience working with people with complex mental health needs, substance misuse or other complex support requirements.

What We Offer

• £13.75 per hour

• 12-hour night shifts, 8:00pm – 8:00am

• Comprehensive induction and ongoing training.

• Paid NVQ qualifications.

• Free DBS.*

• 28 days annual leave.*

• Meals provided whilst on shift.

• Refer a Friend bonus scheme.

• Uniform provided.

• Free on-site parking.

• Employee discounts on shopping, holidays, dining, cinema and much more.

• Opportunities to develop your career within Bloomcare.

Why Join Lighthouse Care?

At Bloomcare, we believe great care starts with great people.

You'll be joining a supportive team where your experience and contribution are valued. Whether you're an experienced Senior Support Worker looking for your next challenge or an experienced Support Worker ready to take on more responsibility, we'll give you the training and support you need to succeed.

If you're passionate about supporting people, confident working nights and ready to take the next step in your care career, we'd love to hear from you.

Bloomcare is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Please note: We are unable to accept applications from candidates currently living and working overseas and are not accepting applications requiring Skilled Worker visa sponsorship at this time.

*Terms and conditions apply.