Mental health Support worker

CES (UK) Ltd; Shrewsbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in Shrewsbury is seeking a dedicated Mental Health Support Worker to provide essential care and assistance to individuals facing mental health challenges. The role involves promoting well-being, encouraging independence, and ensuring a safe environment for service users. You will support daily activities, offer emotional support, and collaborate with healthcare professionals to ensure coordinated care.

Qualifications

• Experience in mental health, social care.
• CPI training or MAPA is essential.

Responsibilities

• Assist individuals with daily living tasks and personal care.
• Offer emotional support and implement coping strategies.
• Monitor and report changes in service user's health.

Skills

Experience in mental health

Ability to remain calm under pressure

Understanding of safeguarding principles

Caring and empathetic approach

Job description

Job Summary

As a Mental Health Support Worker, you will provide essential care and assistance to individuals experiencing mental health challenges. You will support service users in managing their daily activities, promoting their well-being, and encouraging independence while ensuring a safe and supportive environment.

Key Responsibilities

Providing Personalised Support

• Assist individuals with daily living tasks, such as personal care, meal preparation, and household chores.
• Support service users in maintaining their independence and improving their quality of life.
• Encourage and facilitate social interaction and engagement in community activities.

Mental Health Support & Well-Being

• Offer emotional support and active listening to service users experiencing distress.
• Support individuals with managing anxiety, depression, and other mental health conditions.
• Implement coping strategies and support therapeutic interventions as directed by mental health professionals.

Medication & Healthcare Support

• Prompt and assist with medication management in line with care plans and policies.
• Monitor and report any changes in a service user's mental or physical health to the relevant professionals.
• Liaise with nurses, social workers, and medical professionals to ensure coordinated care.

Crisis Management & Safeguarding

• Respond effectively to crises and de-escalate situations in a calm and professional manner.
• Follow safeguarding protocols to protect vulnerable individuals from harm.
• Maintain accurate records of incidents, interventions, and progress.

Record-Keeping & Compliance

• Maintain accurate case notes and documentation in line with organisational policies.
• Ensure confidentiality and adhere to GDPR regulations.
• Comply with relevant health and safety policies.

Essential Skills & Requirements

• Experience in mental health, social care.
• Ability to remain calm under pressure and manage challenging behaviours.
• Understanding of safeguarding and confidentiality principles.
• Ability to work both independently and as part of a team.
• A caring, patient, and empathetic approach to supporting individuals.
• CPI training or MAPA is essential!