Mental Health Support Worker

iBC Healthcare; Cannock; On-site; GBP 38,573,000 - 42,706,000; Full time

Benefits offered by this job

Competitive salary

Training & induction

Career progression

Diploma qualifications funded

Star Performer program

Blue Light Card

Udemy courses

Cycle to Work

EAP

Maternity/Paternity pay

Wellbeing support

Casual dress

28 days holiday

Job summary

IBC Healthcare is hiring a Nights Support Worker to assist adults with learning disabilities and mental health needs in their community. You will provide person-centered care, supporting daily living, social engagement, and independence while promoting dignity and choice.

The role emphasizes empowerment, inclusion, and a supportive team environment. Full-time, 42 hours per week, daytime and night shifts, with competitive benefits and ongoing training.

Qualifications

• Caring and patient approach for adults with learning disabilities and mental health needs.
• Commitment to person-centered support and respect for choices.
• Ability to work in a team and collaborate with colleagues, families, and professionals.
• Awareness of safeguarding and promoting wellbeing.
• Willingness to learn and develop within the role.
• Experience welcomed but not essential; attitude and values matter most.

Responsibilities

• Support individuals with daily living skills and promote independence.
• Facilitate community-based activities and meaningful occupations.
• Promote emotional wellbeing and positive mental health.
• Collaborate with families and external professionals as part of a care team.
• Maintain accurate records and contribute to support planning.
• Help individuals manage risks while safeguarding autonomy.

Skills

Caring

Patience

Flexibility

Reliability

Clear communication

Teamwork

Education

Diploma Level 2

Diploma Level 3

Diploma Level 4

Diploma Level 5

Job description

Nights Support Worker - Adults with Learning Disabilities & Mental Health

Make a real difference. Every day.

At IBC Healthcare, we believe everyone deserves the opportunity to live a meaningful, fulfilling life within their community. We are looking for compassionate and motivated Support Workers who are passionate about enabling adults with learning disabilities and mental health needs to live as independently as possible.

This role is about more than care – it’s about empowerment, inclusion, and purpose.

• Role: Support Worker
• Pay Rate: £12.90 Per Hour
• Shifts: Days & Nights
• Full-time - 42 hours per week

About the Role:

As a Support Worker, you will play a vital role in supporting adults to:

• Engage in meaningful activities that reflect their interests, goals, and aspirations
• Build confidence and skills to live as independently as possible
• Access and participate in their local communities, including education, employment, volunteering, and social opportunities
• Develop and maintain positive relationships with family, friends, and professionals
• Make informed choices and have their voice heard in all aspects of their lives

You will provide person‑centred support that promotes dignity, respect, and choice, adapting your approach to meet each individual’s needs.

Key Responsibilities:

• Support individuals with daily living skills, encouraging independence at every opportunity
• Facilitate community‑based activities and meaningful occupation, tailored to individual outcomes
• Promote emotional wellbeing and positive mental health
• Work collaboratively with colleagues, families, and external professionals
• Maintain accurate records and contribute to person‑centred support planning
• Support individuals to manage risks safely while maintaining choice and autonomy

About You:

We’re looking for people who:

• Are caring, patient, and genuinely committed to supporting others
• Believe in ability, not limitation
• Can encourage independence while providing the right level of support
• Communicate clearly and respectfully
• Are reliable, flexible, and able to work as part of a supportive team
• Experience in learning disabilities or mental health is welcomed, but not essential - we value the right attitude, values, and willingness to learn.

Why Work for IBC Healthcare?

We believe our staff do amazing work every day, and we make sure they feel supported, valued, and recognised.

Our Benefits Include:

• Competitive salary
• Fully paid, comprehensive training and induction
• Clear career development and progression opportunities
• Funded qualifications (Diploma Levels 2, 3, 4 & 5)
• Reward and recognition schemes, including Star Performer of the Month
• Blue Light Card
• Free access to Udemy online learning
• Cycle to Work scheme
• Employee Assistance Programme (EAP)
• Enhanced maternity and paternity pay
• Wellbeing support
• Casual dress
• 28 days paid holiday (including bank holidays)

About IBC Healthcare:

• IBC Healthcare is a leading Health and Social Care provider across the Midlands, supporting hundreds of adults with learning disabilities, autism, complex needs, and mental health conditions.
• We work in partnership with over 20 Local Authorities and ICBs, developing bespoke, high-quality services that promote inclusion, independence, and opportunity.
• Our purpose is simple: to support people to live meaningful lives, with access to real choices, community connections, and opportunities.
• We listen, we value, and we champion the aspirations of the people we support.
• As an employer, we invest heavily in our people, ensuring robust support structures, high-quality training, and a culture where everyone can thrive.

What our staff say:

• 97% would recommend IBC Healthcare as a great place to work
• 93% plan to remain with IBC long-term

If you’re looking for a role that offers genuine job satisfaction, professional growth, and the opportunity to make a real difference every day, we would love to hear from you.

INDMP