Mental Health Support Worker

iBC Healthcare; Redditch; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training and induction

Career development and progression

Job summary

IBC Healthcare is seeking a dedicated Support Worker for our Redditch-based supported living service. You will help adults with complex needs through person-centred care, including daily tasks and community activities.

We offer funded qualifications, extensive training, and progression opportunities. A driving licence is required, and a 42-hour week is typical with day or night shifts in a supportive team setting.

Qualifications

• Compassionate, caring approach to support.
• Strong communication skills with others.
• Ability to work well within a team and independently.
• IT literacy and basic administrative tasks.
• Ability to multi-task and manage time effectively.

Responsibilities

• Support people with disabilities and complex needs using person-centred approaches.
• Perform daily duties including medication administration, cooking, cleaning, and paperwork.
• Provide emotional and practical support to individuals in care.
• Help access community facilities and social activities.
• Build relationships to promote independence and improve quality of life.
• Empower individuals to learn new skills or hobbies.

Skills

Compassionate personality

Good communication

Teamwork

IT literate

Multi-tasking

Education

Diploma Levels 2-5

Job description

Do you want a career making a real difference to vulnerable Adults with complex needs?

Are you looking for an employer who invests in their staff's development/ progression and guarantees to give you all the support to ensure you can do amazing daily?

If so, then look no further.

We have an excellent opportunity for a Support Worker to join our incredible Supported living service. We have opportunities available located in Redditch, B98 7DU

• Role: Support Worker
• Pay Rate: £12.90 Per Hour
• Shifts: Options of day shift or Night shift
• Full-time - 42 hours per week

Duties Include

• To support people with disabilities, including individuals with profound and complex needs, using person-centred approaches to enable people to achieve positive outcomes as defined in their support plan.
• Basic daily duties include medication administration, cooking, cleaning, and paperwork.
• To Provide emotional and practical support.
• To support the people in our care to access community facilities and be included in community groups.
• To build a robust relationship with the people in our care to promote independence and improve quality of life.
• To Empower the people in our care to learn new skills or pursue hobbies and interests.

Person Specifications

• Previous experience Supporting people with Mental Health Conditions, Complex Care needs, Challenging Behaviours, Autism and Psychosis
• Driving Licence Essential
• The ability to multi-task.
• Good time management, organization, attention to detail and flexibility.
• IT literate.
• A positive 'can do' attitude.
• Good Communication Skills.
• You must have a compassionate, caring, positive personality.
• Possess a genuine passion for making a real difference in people's lives.
• Able to manage challenging behaviour and conflict.
• Works well as part of a team as well as individually.

Why Work for IBC Healthcare?

We believe our staff do amazing work every day, and we make sure they feel supported, valued, and recognised.

Our Benefits Include

• Competitive salary
• Fully paid, comprehensive training and induction
• Clear career development and progression opportunities
• Funded qualifications (Diploma Levels 2, 3, 4 & 5)
• Reward and recognition schemes, including Star Performer of the Month
• Blue Light Card
• Free access to Udemy online learning
• Cycle to Work scheme
• Employee Assistance Programme (EAP)
• Enhanced maternity and paternity pay
• Wellbeing support
• Casual dress
• 28 days paid holiday (including bank holidays)

About IBC Healthcare

• IBC Healthcare is a leading Health and Social Care provider across the Midlands, supporting hundreds of adults with learning disabilities, autism, complex needs, and mental health conditions.
• We work in partnership with over 20 Local Authorities and ICBs, developing bespoke, high-quality services that promote inclusion, independence, and opportunity.
• Our purpose is simple: to support people to live meaningful lives, with access to real choices, community connections, and opportunities.
• We listen, we value, and we champion the aspirations of the people we support.
• As an employer, we invest heavily in our people, ensuring robust support structures, high-quality training, and a culture where everyone can thrive.

What our staff say

• 97% would recommend IBC Healthcare as a great place to work
• 93% plan to remain with IBC long-term

If you're looking for a role that offers genuine job satisfaction, professional growth, and the opportunity to make a real difference every day, we would love to hear from you.

INDMP