Mental Health Support Coordinator

Pick For Britain; New Forest; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a passionate Mental Health Support Coordinator to empower individuals facing mental health challenges. In this fulfilling role, you'll create personalized support plans and collaborate with a dedicated team to enhance the lives of customers. Your daily efforts will help individuals develop skills for independent living, ensuring they receive the support they need. With a strong emphasis on teamwork and community involvement, this position offers a rewarding opportunity to make a meaningful impact while enjoying generous benefits and career growth potential. Join a supportive environment where your contributions truly matter!

Benefits

34 days leave plus volunteering time

Health cash plan

Discounts on groceries and holidays

Career development opportunities

Wellbeing support

Surface Pro provided

Mobile phone provided

Qualifications

• Experience in creating and managing support plans.
• Ability to work collaboratively and maintain detailed records.

Responsibilities

• Support customers in daily activities and mental health management.
• Create and implement support plans with customers.

Skills

Person-centred support planning

Risk management

Customer record maintenance

Technology use for documentation

Collaboration with stakeholders

Resilience under pressure

Tools

Surface Pro

Mobile Phone

Job description

Mental Health Support Coordinator (Specialist)

Hampshire West - based in Lymington & Hythe, New Forest with ad hoc support across Hampshire West and our community-based Enhanced Support Service

Permanent, full time (37.5 hpw), rota working including some weekends and Bank Holidays

Pay £13.21 per hour (Salary £25,838 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Mental Health Support Coordinator, you’ll be at the heart of supporting our customers who have mental health needs to develop their skills to live more independently. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Mental Health Support Coordinator

1. Based on site at our supported accommodation service, you will be creating support plans with customers and collaborating with colleagues and our Hampshire West Specialist Roles to deliver support.
2. Supporting customers to manage their mental health, and access services to support mental and physical wellbeing.
3. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
4. Carrying out risk assessments, support planning, goal setting and regular reviews. Ensuring the Health & Safety and maintenance of our properties and reporting any issues in collaboration with Housing Management colleagues.
5. Working in partnership with stakeholders such as Adult Social Care, Community Mental Health Teams, Alcohol and Substance Misuse Services, GP surgeries, and other community services.
6. Helping to prepare void rooms and flats ready for new customers.

You bring

1. Passion to support our customers to live their best life, working collaboratively with an eye for detail.
2. Experience of creating and working to person-centred support plans and risk management plans.
3. Experience of maintaining accurate customer records
4. The ability to work on your own initiative, remain calm under pressure and have a resilient approach
5. Able to use technology for creating and updating customer support plans, risk assessments and records, completing e-learning, and communicating and collaborating with colleagues and external contacts.
6. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join our Client Services Manager, Karen, and our New Forest team. We’re passionate about what we do! We’re proud of involving customers in recruitment, co-producing training and information, and delivering peer support alongside many recent achievements of moving on into independent living. We’re a supportive bunch with interests from biscuits and snacks to motorbikes, Star Wars, and Abba!

Job details

1. Based at our New Forest service in Lymington, supporting customers at our satellite property in Hythe, with occasional ad-hoc support across Hampshire West sites. Mileage paid for additional travel beyond your usual commute.
2. Operates 7 days a week, including Bank Holidays. Support hours are from 9am to 7pm Monday to Friday, and 10am to 6pm on weekends, on a rota averaging 37.5 hours per week.
3. Flexible shift swaps and rota changes are possible to meet customer needs. You will manage your own diary within your working day.
4. Monthly in-person team meetings and regular virtual sessions for reflection and training. Communication channels are available for ongoing connection.
5. Provision of a Surface Pro and Mobile Phone to facilitate your role and connectivity.
6. An Enhanced DBS check is required, which we will pay for.

A place where you belong

We celebrate diversity and support all colleagues to be their true selves through internal networks and allies, making Home Group a great place to work!

What’s in it for you?

1. 34 days leave (including bank holidays and a “me day”), increasing to 39, plus time off for volunteering.
2. Health cash plan saving you up to £1140 per year on dental, optical, prescriptions, and therapies.
3. Over 800 discounts on groceries, holidays, and more. Savings on phones, bikes, and cars.
4. Opportunities to grow within the organization as part of our career development.
5. Support for wellbeing, recognized as one of the top ten UK workplaces for wellbeing.
6. More benefits available on our website.

Find out more

Click APPLY NOW to view the full Job Description, learn about us, and apply. Early closure possible, so apply promptly. For adjustments during the recruitment process, contact us at [e-mail].