Mental Health Support Coordinator

Home Group; New Forest; On-site; GBP 26,000; Full time

Job summary

Join a forward-thinking organization as a Mental Health Support Coordinator, where your passion for helping others will make a genuine impact. In this fulfilling role, you'll support individuals with mental health needs to develop essential skills for independent living. Your responsibilities will include creating personalized support plans, assisting with daily activities, and collaborating with external agencies. With a commitment to inclusivity and well-being, this company offers a supportive environment and numerous benefits, making it an excellent place to grow your career while making a difference in the community.

Benefits

34 days leave plus personal 'me day'

Health Cash Plan

Career growth opportunities

Wellbeing initiatives

Employee discounts

Qualifications

• Experience in creating person-centred support and risk management plans.
• Ability to work independently and maintain accurate customer records.

Responsibilities

• Creating support plans and collaborating with colleagues for customer care.
• Assisting customers with daily activities and conducting risk assessments.

Skills

Person-centred support planning

Risk management

Customer record maintenance

Resilience under pressure

Technology proficiency

Tools

Surface Pro

Mobile Phone

Job description

Job Description - Mental Health Support Coordinator (25142)

Location: Hampshire West, based in Lymington & Hythe, New Forest, with ad hoc support across Hampshire West and our community-based Enhanced Support Service.

Type: Permanent, full-time (37.5 hpw), rota working including some weekends and Bank Holidays.

Salary: £13.21 per hour (£25,838 per annum) plus benefits including Health Cash Plan.

About the Role

As our Mental Health Support Coordinator, you'll be at the core of supporting customers with mental health needs to develop skills for independent living. Your work will make a significant difference in their lives, helping them achieve their goals.

Typical Day

• Creating support plans with customers at our supported accommodation, collaborating with colleagues and specialist roles.
• Supporting mental health management and access to wellbeing services.
• Assisting with daily activities like cooking, shopping, budgeting, maintaining tenancies, and transitioning to independent living.
• Conducting risk assessments, support planning, goal setting, and reviews; ensuring health & safety and property maintenance.
• Partnering with external agencies such as Social Care, Mental Health Teams, GPs, and community services.
• Preparing rooms for new customers.

What You Bring

• Passion for supporting customers to live their best lives with attention to detail.
• Experience in creating person-centred support and risk management plans.
• Experience in maintaining accurate customer records.
• Ability to work independently, stay calm under pressure, and be resilient.
• Proficiency with technology for support plans, risk assessments, communication, and collaboration.
• A vehicle insured for business purposes, with mileage paid by us.

Note: Due to sponsorship restrictions, we cannot offer sponsorship to external candidates currently.

Our Team

You will join our passionate team led by Client Services Manager Karen, involved in recruitment, co-producing training, and supporting customers towards independent living. We enjoy a friendly, diverse environment with interests spanning from snacks to motorbikes and Star Wars.

Job Details

• Supporting customers across Hampshire West, including occasional travel to Eastleigh and Winchester, with mileage paid for additional travel.
• Operating 7 days a week, with shifts from 9am-7pm on weekdays and 10am-6pm on weekends, averaging 37.5 hours per week.
• Flexible scheduling within the team to meet customer needs, with opportunities for shift swaps and rota adjustments.
• Monthly in-person team meetings and regular virtual sessions for training and reflection.
• Provision of a Surface Pro and Mobile Phone to support your work.
• An Enhanced DBS check will be required, paid for by us.

Our Values

We foster an inclusive environment where everyone can be their true selves, supported by diversity networks and allies, making Home Group a great place to work.

Benefits

• 34 days leave (including bank holidays and a personal 'me day'), increasing to 39 days, plus time off for volunteering.
• Health Cash Plan saving up to £1140 annually for dental, optical, prescriptions, and more.
• Over 800 discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• Supportive tools and initiatives to promote wellbeing, recognized as the 10th Best Place in the UK for Wellbeing.

For accommodations or adjustments during the recruitment process, please contact [e-mail].