Mental Health Support Assistant — Flexible Hours

Sanctuary Group; Hanley; On-site; GBP 15,000 - 21,000; Part time

Job summary

Sanctuary Group is seeking a Bank Support Assistant to join our community mental health service in Dodworth, Barnsley. You will help customers build confidence and independence, delivering practical support and promoting social inclusion while working with partner agencies to advocate for individuals.

The role emphasizes person-centered care, accurate record-keeping, and safeguarding. We offer flexible, on-site shifts and a supportive team culture within a not-for-profit housing and care context.

Qualifications

• Experience in health and social care is preferred.
• Ability to keep accurate records and share information clearly with the team.
• Excellent communication skills with customers, families and agencies.
• Works well as part of a team and demonstrates a positive, accepting approach.
• Willingness to work towards NVQ Level 2 in Health & Social Care.

Responsibilities

• Support customers with mental health needs to build confidence and reach their potential.
• Provide a hands-on, high-quality support service.
• Encourage daily living skills such as cooking, cleaning, shopping and community involvement.
• Promote social inclusion and help customers develop resilience and self-esteem.
• Work with agencies on behalf of customers, advocating where needed.
• Maintain a safe environment and follow relevant regulations and practices.

Skills

Caring and approachable

Accurate record-keeping

Strong communication

Team player

Positive and accepting attitude

NVQ Level 2 in Health and Social Care

Microsoft Office & IT skills

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft Office

Job description

Sanctuary Group is seeking a Bank Support Assistant to join our community mental health service in Dodworth, Barnsley. You will help customers build confidence and independence, delivering practical support and promoting social inclusion while working with partner agencies to advocate for individuals.

The role emphasizes person-centered care, accurate record-keeping, and safeguarding. We offer flexible, on-site shifts and a supportive team culture within a not-for-profit housing and care context.