Flexible Bank Mental Health Support Assistant

Sanctuary Group; Sheffield; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Discounts and rewards from retailers

Health and well-being plans

Learning and development opportunities

Job summary

Sanctuary Group is seeking a Bank Support Assistant in Sheffield to join our mental health service at 17a Studfield Court. The role involves supporting people with mental health needs, encouraging daily living skills, and promoting social inclusion within a compassionate, community-focused team.

You will work on a flexible, as-needed basis with pay at £13.15 per hour and opportunities to develop through training and encouragement. This not-for-profit organisation reinvests in staff and services.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).
• Excellent communication skills to build relationships with customers, families and agencies.
• Experience working effectively as part of a team.

Responsibilities

• Support customers with mental health needs to build confidence and reach their potential.
• Provide a hands-on, high-quality support service.
• Encourage daily living skills such as cooking, cleaning, shopping and community involvement.
• Promote social inclusion and help customers develop resilience and self-esteem.
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed.
• Maintain a safe environment and follow relevant regulations and practices.
• Caring, approachable nature.
• Ability to keep accurate records and share information clearly with the team.
• Excellent communication skills to build positive relationships with customers, families and agencies.
• Experience working effectively as part of a team.
• Positive and accepting approach to customers whatever their needs.

Skills

Teamwork

Communication

IT skills

Education

NVQ Level 2 Health & Social Care

Tools

Microsoft Office

Job description

Sanctuary Group is seeking a Bank Support Assistant in Sheffield to join our mental health service at 17a Studfield Court. The role involves supporting people with mental health needs, encouraging daily living skills, and promoting social inclusion within a compassionate, community-focused team.

You will work on a flexible, as-needed basis with pay at £13.15 per hour and opportunities to develop through training and encouragement. This not-for-profit organisation reinvests in staff and services.