Bank Mental Health Support Assistant – Flexible Hours

Sanctuary Group; Dodworth; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health and well-being plans

Learning and development opportunities

Employee discounts

Job summary

Sanctuary Group is hiring a Bank Support Assistant to join our mental health service at 6 High Street, Dodworth, Barnsley. The role provides hands-on support to individuals with mental health needs, helping them build confidence and independence.

You will work as part of a compassionate team, promoting daily living skills and social inclusion while maintaining safe practices and accurate records. An NVQ Level 2 in Health and Social Care or willingness to pursue it is preferred.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Excellent communication skills for building relationships with customers, families and agencies.
• Ability to keep accurate records and share information clearly with the team.

Responsibilities

• Support customers with mental health needs to build confidence and reach their potential.
• Provide a hands-on, high-quality support service.
• Encourage daily living skills such as cooking, cleaning, shopping and community involvement.
• Promote social inclusion and help customers develop resilience and self-esteem.
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed.
• Maintain a safe environment and follow relevant regulations and practices.

Skills

Excellent communication

Team player

Accurate record keeping

Caring and approachable

Microsoft Office

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft Office

Job description

Sanctuary Group is hiring a Bank Support Assistant to join our mental health service at 6 High Street, Dodworth, Barnsley. The role provides hands-on support to individuals with mental health needs, helping them build confidence and independence.

You will work as part of a compassionate team, promoting daily living skills and social inclusion while maintaining safe practices and accurate records. An NVQ Level 2 in Health and Social Care or willingness to pursue it is preferred.