Mental Health Law Practitioner & Front Desk Coordinator

Cygnet; Sutton-in-Ashfield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training and induction

Coaching and support

Employee Discount Scheme

Company Pension Scheme

Company-paid Life Assurance

Smart Health Toolkit

Health Cash Plan

Subsidised meals on duty

Job summary

Cygnet Lodge / Grange in the UK is recruiting a Mental Health Law Practitioner / Receptionist to support compliance with Mental Health Act legislation and provide a professional front-of-house service. This dual-role requires strong organisation, excellent communication, and the ability to manage a varied workload in a busy healthcare setting.

Full-time, 40 hours per week, Monday to Friday, with ongoing training and development.

Qualifications

• Experience in administration and customer service.
• Experience in reception or front-of-house environment.
• Excellent verbal and written communication skills.
• Good knowledge of MS Office (Word, Excel, Outlook).
• GCSEs English and Maths.

Responsibilities

• Ensure Mental Health Act procedures and related legislation are followed.
• Maintain lawful detention records and secure documentation.
• Respond to rights information requests and support patients.
• Provide welcoming front-of-house service to visitors and staff.
• Book meetings and manage diary where required.

Skills

Customer service

Organisational skills

Verbal and written communication

Independent worker

Multitasking

Education

GCSEs English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cygnet Lodge / Grange in the UK is recruiting a Mental Health Law Practitioner / Receptionist to support compliance with Mental Health Act legislation and provide a professional front-of-house service. This dual-role requires strong organisation, excellent communication, and the ability to manage a varied workload in a busy healthcare setting.

Full-time, 40 hours per week, Monday to Friday, with ongoing training and development.