Mental Health Crisis Worker (Crisis Safe Space)

Second Step; Bath; On-site; GBP 28,000 - 39,000; Part time

Benefits offered by this job

Excellent training and support

Job summary

Second Step is recruiting a Mental Health Crisis Worker for the Crisis Safe Space, a service connected with the Open Mental Health alliance of local voluntary organisations and the NHS. The role involves co-producing recovery and crisis plans with service users, within a responsive, trauma-informed framework.

Shifts run three evenings a week (Thursday to Saturday) from 5.30pm to 11pm. The post offers a supportive team environment with excellent training and ongoing supervision.

Qualifications

• Minimum of two years significant experience working with people with mental health or complex needs.
• Proven experience of working with people with multiple needs (mental health, homelessness, alcohol or drug dependency).
• Proven experience carrying out needs and/or risk assessments and the support planning process.
• Experience working with individuals with competing needs and priorities.

Responsibilities

• Provide a safe, welcoming space for people experiencing acute emotional distress during Crisis Safe Space shifts.
• Build trusting and collaborative relationships with service users.
• Deliver services in a warm, welcoming way that shows ambition and hope for service users.
• Use trauma-informed approaches, such as motivational interviewing, brief interventions and solution-focused work to engage clients.
• Co-produce, implement and review recovery plans, crisis plans and self-management tools with service users.
• Work within Second Step policies, procedures, values, code of conduct and current legislation using a recovery-oriented, equality-based approach.
• Work with Open Mental Health partners to seek further support for service users as required.

Skills

Trauma-informed approaches

Motivational interviewing

Brief interventions

Solution-focused work

Recovery planning

Self-management tools

Building trust with service users

Job description

Second Step is recruiting a Mental Health Crisis Worker for the Crisis Safe Space, a service within the Open Mental Health alliance of local voluntary organisations and the NHS. The post offers a safe, welcoming place for people in acute emotional distress, and the worker co-produces recovery and crisis plans with them. Shifts run three evenings a week, Thursday to Saturday, from 5.30pm to 11pm. Applicants need at least two years of significant experience with people who have mental health or complex needs.

What the job involves

• Provide a safe, welcoming space for people experiencing acute emotional distress during Crisis Safe Space shifts
• Build trusting and collaborative relationships with service users
• Deliver services in a warm, welcoming way that shows ambition and hope for service users
• Use trauma and psychologically informed approaches, such as motivational interviewing, brief interventions and solution-focused work, to engage clients
• Co-produce, implement and review recovery plans, crisis plans and self-management tools such as Wellness Recovery Action Plans with service users
• Work within Second Step policies, procedures, values, code of conduct and current legislation using a recovery-oriented, equalities-based approach
• Work with Open Mental Health partners to seek further support for service users as required

What’s required

Experience

• Minimum of two years significant experience working with people with mental health needs or complex needs
• Proven experience of working with people with multiple needs, such as mental health, homelessness, alcohol or drug dependency and long-term conditions
• Proven experience of carrying out needs and/or risk assessments and the support planning process
• Experience of working with several individuals who have competing needs and priorities

Nice to have

• Lived experience of mental health issues or services, as a user, carer or supporter

What’s offered

• Excellent training and support