Crisis Cafe Support Worker

Northamptonshire Mind; Rushden; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Annual leave (pro-rated)

On the job training

Job summary

Northamptonshire Mind operates Crisis Cafes offering a warm, safe environment for support, guidance, or a quiet place to go. The role involves assessing needs, delivering 1:1 support, and helping individuals begin improving their mental health and wellbeing.

You will also help people access other local services and develop self-management skills. The post includes shifts (Tuesdays 12pm-6pm and Wednesdays 12pm-6pm, total 12 hours) with potential to contribute to group sessions and crisis

Qualifications

• Preferably 2 years’ experience of working with people with mental health issues.
• Ability to plan, be creative and solutions focused.
• Resilience and ability to deal with challenging situations.
• Experience of working with vulnerable adults in a 1:1 setting and person-centred way.
• Experience creating and managing personal improvement/wellbeing plans for service users.
• Ability to work within professional boundaries.

Responsibilities

• Assess needs and offer one to one support to service users to enable improvement in mental health and wellbeing.
• Provide clarity on other services available in the area.
• Facilitate groups and 1:1 support to develop self-management skills.
• Support individuals to deescalate crisis and maintain wellbeing.

Skills

Mental health support

Crisis de-escalation

1:1 support

Group facilitation

Wellbeing coaching

Job description

Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focused 1:1s and structured crisis interventions?

Our Crisis Cafes provide a warm, safe and calm environment, where anyone can get support, guidance or just a safe place to go to.

The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing, you will also provide clarity on other services available in the area. You will facilitate groups and 1-1 support to assist the development of self-management skills to aid individuals to manage their mental health problems and enhance their wellbeing.

Would you like to join a growing and dedicated organisation looking to improve mental health and wellbeing within the local community, working in partnership with the Northamptonshire Healthcare Foundation Trust.

The following shift patterns are available:

Tuesdays 12pm-6pm & Wednesdays 12pm-6pm (total 12 hours)

Experience required:

• - Preferably 2 years’ experience of working with people with mental health issues.
• - To have a positive attitude towards people with mental health issues
• - Demonstrate organisation and scheduling skills effective planning, to be creative and solutions focused.
• - Resilience and ability to deal with challenging situations.
• - Previous experience of working with vulnerable adults in a 1:1 setting and person-centred way.
• - Experience of creating and managing personal improvement/wellbeing plans for service users.
• - Ability to work within professional boundaries.

What’s in it for you?

• - 31 days pro rated annual leave per year including public holidays, rising to 33 days after 5 full years of service
• - On the job training both internal and external