Membership & Professional Development Lead — Hybrid (Aerospace)

Aerosociety; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Life Insurance

Pension (10%)

Healthcare

Training and Development

Staff socials

Job summary

The Royal Aeronautical Society is seeking a Membership and Professional Development Executive to support recruitment, engagement, retention and professional development activities for members and prospective members. The role works across membership operations, communications, events, stakeholder engagement and CPD initiatives to deliver an excellent member experience while supporting strategic growth.

Based in London with hybrid work arrangements, requiring regular UK travel and occasional

Qualifications

• Educated to Level 3 standard or equivalent experience.
• Degree, apprenticeship or other higher education qualification.
• Relevant professional experience or training in a related field.
• Experience in a membership organisation or professional body is desirable.
• Experience coordinating events, workshops or engagement activities.
• Experience maintaining CRM systems or customer databases.
• Experience developing communications and promotional materials.

Responsibilities

• Supporting membership recruitment, conversion, retention and engagement activities.
• Providing advice and guidance on membership, professional registration and professional development opportunities.
• Coordinating onboarding and engagement activities for new and existing members.
• Supporting the promotion and delivery of CPD and mentoring initiatives.
• Building and maintaining relationships with employers, universities, training providers, students, graduates and other stakeholders.
• Delivering presentations, workshops, briefings and membership guidance sessions to a range of audiences.
• Representing the Society at exhibitions, airshows, careers fairs, stakeholder meetings and industry events.
• Producing content for email campaigns, newsletters, websites, social media and promotional materials.
• Maintaining accurate membership and stakeholder records within CRM systems and supporting data quality activities.
• Producing reports and analysis to support recruitment, retention, engagement and professional development objectives.
• Supporting the ongoing development and improvement of member journeys, engagement programmes and departmental processes.

Education

Level 3 qualification

Degree or equivalent

Relevant training

Tools

CRM

Dynamics CRM

Dotdigital

Canva

InDesign

Job description

The Royal Aeronautical Society is seeking a Membership and Professional Development Executive to support recruitment, engagement, retention and professional development activities for members and prospective members. The role works across membership operations, communications, events, stakeholder engagement and CPD initiatives to deliver an excellent member experience while supporting strategic growth.

Based in London with hybrid work arrangements, requiring regular UK travel and occasional