Membership and Professional Development Executive

Aerosociety; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Life Insurance

Pension (10%)

Healthcare

Training and Development

Staff socials

Job summary

The Royal Aeronautical Society is seeking a Membership and Professional Development Executive to support recruitment, engagement, retention and professional development activities for members and prospective members. The role works across membership operations, communications, events, stakeholder engagement and CPD initiatives to deliver an excellent member experience while supporting strategic growth.

Based in London with hybrid work arrangements, requiring regular UK travel and occasional

Qualifications

• Educated to Level 3 standard or equivalent experience.
• Degree, apprenticeship or other higher education qualification.
• Relevant professional experience or training in a related field.
• Experience in a membership organisation or professional body is desirable.
• Experience coordinating events, workshops or engagement activities.
• Experience maintaining CRM systems or customer databases.
• Experience developing communications and promotional materials.

Responsibilities

• Supporting membership recruitment, conversion, retention and engagement activities.
• Providing advice and guidance on membership, professional registration and professional development opportunities.
• Coordinating onboarding and engagement activities for new and existing members.
• Supporting the promotion and delivery of CPD and mentoring initiatives.
• Building and maintaining relationships with employers, universities, training providers, students, graduates and other stakeholders.
• Delivering presentations, workshops, briefings and membership guidance sessions to a range of audiences.
• Representing the Society at exhibitions, airshows, careers fairs, stakeholder meetings and industry events.
• Producing content for email campaigns, newsletters, websites, social media and promotional materials.
• Maintaining accurate membership and stakeholder records within CRM systems and supporting data quality activities.
• Producing reports and analysis to support recruitment, retention, engagement and professional development objectives.
• Supporting the ongoing development and improvement of member journeys, engagement programmes and departmental processes.

Education

Level 3 qualification

Degree or equivalent

Relevant training

Tools

CRM

Dynamics CRM

Dotdigital

Canva

InDesign

Job description

Membership and Professional Development Executive

The Royal Aeronautical Society is a professional body dedicated to aerospace communities. We exist to further the advancement of aeronautical art, science and engineering around the world.

We are recruiting for a Membership and Professional Development Executive to support the recruitment, engagement, retention and professional development activities of the Society.

The role will work across membership operations, communications, events, stakeholder engagement and professional development initiatives, helping to deliver an excellent experience for members and prospective members while supporting the Society's strategic growth objectives. Working closely with employers, universities, industry partners and members, the postholder will play an important role in promoting membership, professional registration and continuing professional development opportunities.

Key responsibilities will include:

• Supporting membership recruitment, conversion, retention and engagement activities.
• Providing advice and guidance on membership, professional registration and professional development opportunities.
• Coordinating onboarding and engagement activities for new and existing members.
• Supporting the promotion and delivery of continuing professional development (CPD) and mentoring initiatives.
• Building and maintaining relationships with employers, universities, training providers, students, graduates and other stakeholders.
• Delivering presentations, workshops, briefings and membership guidance sessions to a range of audiences.
• Representing the Society at exhibitions, airshows, careers fairs, stakeholder meetings and industry events.
• Supporting the planning, coordination and delivery of membership, professional development and outreach events.
• Producing and coordinating content for email campaigns, newsletters, websites, social media and promotional materials.
• Maintaining accurate membership and stakeholder records within CRM systems and supporting data quality activities.
• Producing reports and analysis to support recruitment, retention, engagement and professional development objectives.
• Supporting the ongoing development and improvement of member journeys, engagement programmes and departmental processes.

General Duties

• Maintain a high standard of personal presentation and represent the Society in a professional manner at all times.
• Liaise with colleagues, members and stakeholders to actively promote opportunities and support organisational objectives.
• Undertake all responsibilities in accordance with Society policies and procedures.
• Regular UK travel andsome attendance at evening and weekend events may be required.

Person Specification

Qualifications and Training

• Educated to Level 3 standard or equivalent experience.
• Relevant professional experience or training in a related field.
• Degree, apprenticeship or other higher education qualification.

Experience

• Experience working within a membership organisation, professional body, charity, education environment or customer-focused organisation.
• Experience providing advice and guidance to customers, members or stakeholders.
• Experience coordinating events, workshops, webinars or engagement activities.
• Experience producing communications and promotional materials for a range of audiences.
• Experience maintaining CRM systems or customer databases.
• Experience supporting marketing, communications or engagement campaigns.
• Experience working with employers, universities, apprentices, students or early-career professionals.
• Experience representing an organisation at exhibitions, conferences orother events.
• Experience of membership recruitment, retention or engagement activities.
• Experience of Microsoft Dynamics CRM, Dotdigital or similar systems.
• Experience of Canva, InDesign or other design software.

Skills and Attributes

• Excellent written and verbal communication skills.
• Strong presentation and stakeholder engagement skills.
• Excellent organisational and planning abilities.
• Strong interpersonal skills and customer-focused approach.
• Ability to manage multiple priorities and deadlines.
• High levels of accuracy and attention to detail.
• Strong IT skills, including Microsoft 365 applications.
• Proactive, adaptable and able to work independently and as part of a team.
• Understanding of professional membership organisations.
• Understanding of CPD and professional registration pathways.
• Knowledge of the aerospace, aviation or engineering sectors.

Working Arrangements

• Willingness and ability to undertake regular travel within the UK.
• Availability to attend and support occational evening and weekend activities, events and meetings.
• Ability to assist with the preparation, set-up and operation of exhibitions, conferences and other Society events.

Department/Location:Membership/ London / Hybrid
Reports to:Head of Membership and Professional Development
Hours of work:Full-Time

Hybrid withsome London Office presence and regular UK travel.

Other benefits:

• Life Insurance
• up to 10% Pension
• Healthcare Scheme
• Training and Development
• Staff Socials

As part of our recruitment process, the RAeS collects and processes personal data relating to job applicants. The RAeS is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. All applications will be deleted or destroyed one month after the recruitment process has ended. Should you wish further clarification, please obtain a copy of our Job Applicant Privacy Notice.

Should you not receive a response from us, please accept this as notification that you have not been successful.