Membership Manager

Business West; Bristol; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Membership Manager to drive membership engagement and satisfaction. This full-time hybrid role allows for flexibility while focusing on membership management, customer service, and event planning. The ideal candidate will possess strong analytical and communication skills, enabling them to understand and respond to member needs effectively. Join a dynamic team dedicated to fostering growth and innovation in the South West, where your contributions will significantly impact the business landscape. If you're passionate about enhancing member experiences and driving organizational success, this opportunity is perfect for you.

Qualifications

• Experience in Membership Management and Customer Service is essential.
• Strong Analytical Skills to evaluate membership data and trends.

Responsibilities

• Oversee membership management and ensure effective communication with members.
• Analyze membership data and develop strategies to enhance member experience.

Skills

Membership Management

Customer Service

Analytical Skills

Communication Skills

Event Planning

Organizational Skills

Problem-Solving Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Marketing

Related field qualification

Job description

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All about future success, through investment, skills, productivity and change. Experienced project/people manager, facilitator, speaker and advisor

Company Description

Business West helps companies grow, innovate, and export. We are dedicated to making the South West the best place to live, learn, and work. With a proven track record, we connect people, public bodies, and private companies to nurture a more productive and inclusive business landscape.

Role Description

This is a full-time hybrid role for a Membership Manager situated in the Greater Bristol Area, United Kingdom, with some work from home acceptable. The Membership Manager will oversee membership management, ensure effective communication with members, provide excellent customer service, and plan and execute events. The role involves analyzing membership data, developing strategies to enhance membership experience, and engaging with members to understand their needs.

Qualifications

• Experience in Membership Management and Customer Service
• Strong Analytical Skills to evaluate membership data and trends
• Excellent Communication skills for engaging with members and stakeholders
• Proficiency in Event Planning and coordination
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Bachelor’s degree in Business, Marketing, or a related field is preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services

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