Membership & Legal Services Coordinator

University and College Union; Greater London; On-site; GBP 47,000; Full time

Job summary

A leading educational union in London seeks a Legal Services and Membership Administrator. In this permanent full-time role, you will maintain membership records, process applications, and provide advice to members. Candidates should hold a GCSE qualification and possess experience in a similar environment, exhibiting strong organisational and communication skills. This position offers competitive benefits and the possibility of flexible working arrangements, making it an excellent opportunity for those passionate about supporting trade unions.

Benefits

Enhanced family policies

Health and well-being support

Flexible working options

Financial assistance options

Training and development opportunities

Qualifications

• Educated to GCSE level or equivalent including maths and English.
• Experience in a similar environment and understanding of trade unions.
• Good organisational, communication, and interpersonal skills.

Responsibilities

• Maintain national membership records per statutory obligations.
• Process membership applications via telephone and online.
• Provide information and advice on membership issues.
• Calculate subscription refunds and monitor legal bills.
• Create spreadsheets, reports, and handle data for reporting.
• Manage legal team inbox and respond to queries.

Skills

Organisational skills

Communication skills

Interpersonal skills

Education

GCSE level or equivalent experience

Job description

A leading educational union in London seeks a Legal Services and Membership Administrator. In this permanent full-time role, you will maintain membership records, process applications, and provide advice to members. Candidates should hold a GCSE qualification and possess experience in a similar environment, exhibiting strong organisational and communication skills. This position offers competitive benefits and the possibility of flexible working arrangements, making it an excellent opportunity for those passionate about supporting trade unions.