Member-Focused Retail Service Associate

OurCoop; Highburton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Fantastic colleague discount

Retail discounts

Colleague Dividend

Colleague recognition

Personalised learning and development

Paid time for volunteering

Enhanced family friendly policies

Annual health check kit and virtual GP

Colleague assistance programme

Healthcare Cashplan

Company sick pay

Life Assurance

Colleague wellbeing resources

Give as you earn

Financial wellbeing

iTrent Financial Wellbeing (Wagestream

The Money Co-op

Job summary

OurCoop in the United Kingdom is seeking friendly, customer-focused colleagues to join our multi-skilled team. You’ll help customers, promote membership benefits, and support daily store operations with a smile across shifts.

No prior experience is required—just pride in your appearance, a willingness to learn, and a warm, engaging personality. You’ll have training, flexible evening and weekend shifts, and be part of a supportive community that values volunteering and personal development.

Qualifications

• No prior retail experience required; willingness to learn and engage with customers.
• Strong communication and interpersonal skills are valued.
• Ability to work as part of a team in a busy store environment.

Responsibilities

• Assist customers at the checkouts and on the shop floor.
• Support housekeeping, date code checks, and temperature checks.
• Help with administration and in-store bakery tasks when needed.

Skills

Customer service

Communication

Teamwork

Flexibility

Willing to learn

Job description

OurCoop in the United Kingdom is seeking friendly, customer-focused colleagues to join our multi-skilled team. You’ll help customers, promote membership benefits, and support daily store operations with a smile across shifts.

No prior experience is required—just pride in your appearance, a willingness to learn, and a warm, engaging personality. You’ll have training, flexible evening and weekend shifts, and be part of a supportive community that values volunteering and personal development.