Customer Service & Community Support Associate

OurCoop; Ashby-de-la-Zouch; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague discount

Retail discounts

Colleague Dividend

Colleague recognition

Learning & development

Volunteer time

Family friendly policy

Wellbeing programme

Colleague assistance

Healthcare plan

Company pension

Salary sacrifice

Cycle to work

Holiday buy

Nous smart assistant

Job summary

OurCoop is seeking enthusiastic people to join a passionate, multi-skilled team serving customers, members and communities across the UK. In a fast-paced store you’ll help with checkout, shop floor tasks, housekeeping and administration to keep things running smoothly.

You don’t need prior experience; a warm, friendly attitude and willingness to learn are enough. We offer flexible hours including evenings and weekends, with training and opportunities to progress within OurCoop.

Qualifications

• No prior experience required; willingness to learn.
• Strong customer service mindset and communication.
• Flexible to work evenings and weekends.

Responsibilities

• Assist customers at checkouts and on the shop floor.
• Support daily store operations and housekeeping.
• Carry out date code checks and temperature checks.
• Assist with administration and in-store bakery tasks.

Job description

OurCoop is seeking enthusiastic people to join a passionate, multi-skilled team serving customers, members and communities across the UK. In a fast-paced store you’ll help with checkout, shop floor tasks, housekeeping and administration to keep things running smoothly.

You don’t need prior experience; a warm, friendly attitude and willingness to learn are enough. We offer flexible hours including evenings and weekends, with training and opportunities to progress within OurCoop.