Member-Focused Gym Cleanliness & Service Associate

JD GROUP; West Bromwich; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Gyms is seeking a dedicated cleaner to maintain high standards of cleanliness and create a positive environment for members and colleagues at our West Bromwich club. You will conduct regular cleaning checks and ensure safety and policy compliance while delivering friendly, professional support to members.

The role emphasizes teamwork and independent responsibility, with opportunities to contribute to learning initiatives and uphold brand standards across the facility.

Qualifications

• Strong interpersonal skills and attention to detail with a commitment to high standards.
• Experience in customer-facing, cleaning, leisure or similar environment is advantageous.
• Clear communication and ability to build positive relationships with members and colleagues.
• Able to work as part of a team and also manage responsibilities independently.

Responsibilities

• Adhere to Health and Safety Employee Policy and Company Procedures Handbook.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Carry out daily, weekly and monthly cleaning and safety checks.
• Report defects to ensure the building and equipment are safe to use.
• Maintain facility to a high standard of cleanliness.
• Present a professional appearance and keep uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives and training for consistent standards.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

High standards

Customer service

Effective communication

Teamwork

Job description

JD Gyms is seeking a dedicated cleaner to maintain high standards of cleanliness and create a positive environment for members and colleagues at our West Bromwich club. You will conduct regular cleaning checks and ensure safety and policy compliance while delivering friendly, professional support to members.

The role emphasizes teamwork and independent responsibility, with opportunities to contribute to learning initiatives and uphold brand standards across the facility.