Member Services & Cleanliness Champion

JD Sports Fashion PLC; Cwmbran; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

JD Gyms is expanding across the UK and seeking a dedicated cleaner to uphold the highest cleanliness and safety standards in our clubs. You will support a positive environment for members and colleagues, ensuring a welcoming and professional experience at all times.

Your role includes routine cleaning, safety checks, and assisting with brand standards. The ideal candidate embraces teamwork, communicates effectively, and can work independently while maintaining a professional appearance and

Qualifications

• Strong interpersonal skills with excellent attention to detail and high standards.
• Commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.

Responsibilities

• Adhere to Health and Safety Employee Policy and Company Procedures Handbook.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication

Teamwork

Work independently

Job description

JD Gyms is expanding across the UK and seeking a dedicated cleaner to uphold the highest cleanliness and safety standards in our clubs. You will support a positive environment for members and colleagues, ensuring a welcoming and professional experience at all times.

Your role includes routine cleaning, safety checks, and assisting with brand standards. The ideal candidate embraces teamwork, communicates effectively, and can work independently while maintaining a professional appearance and