Member Experience & Club Operations Assistant

David Lloyd Leisure Ltd; England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd is seeking an Operations Assistant to support across the club, ensuring members feel safe and have an excellent experience every day, seven days a week. You will help with cleaning, opening/closing tasks, greeting members, and assisting teams as needed.

The role offers opportunities for career advancement through internal training and development, plus attractive perks such as free club membership for you and your family and access to Wagestream for on-demand pay.

Qualifications

• Has an overall passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable.

Responsibilities

• Support cleaning, opening and closing tasks.
• Greet members and assist across departments.
• Support teams wherever needed.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

David Lloyd Leisure Ltd is seeking an Operations Assistant to support across the club, ensuring members feel safe and have an excellent experience every day, seven days a week. You will help with cleaning, opening/closing tasks, greeting members, and assisting teams as needed.

The role offers opportunities for career advancement through internal training and development, plus attractive perks such as free club membership for you and your family and access to Wagestream for on-demand pay.