Member Experience & Operations Assistant

David Lloyd Leisure Ltd; Eastbourne; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Club membership

Food discount

Lesson discounts

Career development

Payment on demand

Benefits suite

Job summary

David Lloyd Leisure Ltd in Eastbourne is seeking an Operations Assistant to support club operations and ensure our members feel safe and have an excellent experience every day.

You will help across departments with tasks such as cleaning, opening and closing duties, greeting members, and supporting teams to foster a welcoming, inclusive environment. The role suits a customer‑service focused team player with a can-do attitude; Emergency Response qualification is desirable but not essential.

Qualifications

• Passion for customer service and helping others.
• Team player with strong communication and collaboration skills.
• Ability to work effectively in a fast-paced environment.
• Emergency Response qualification is desirable, not essential.

Responsibilities

• Cleaning and upkeep of club areas.
• Opening and closing duties.
• Greeting members and assisting across departments.
• Support teams wherever needed to ensure smooth operations.

Skills

Customer service

Team player

Communication

Fast-paced work

Tools

Emergency Response Training

Job description

David Lloyd Leisure Ltd in Eastbourne is seeking an Operations Assistant to support club operations and ensure our members feel safe and have an excellent experience every day.

You will help across departments with tasks such as cleaning, opening and closing duties, greeting members, and supporting teams to foster a welcoming, inclusive environment. The role suits a customer‑service focused team player with a can-do attitude; Emergency Response qualification is desirable but not essential.