Member Experience Manager - Free Gym Membership & Perks

Bannatyne Group; York and North Yorkshire; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

FREE membership to our premium Health

50% discount in cafe bar (including on

30% discount on Grenade products

30% discount on spa treatments

Up to 50% discounted overnight stays

Access to benefits hub

Refer a friend incentive scheme

Employee Assistance Programme

Résumé du poste

The Bannatyne Group is seeking a Customer-focused Member Xperience Manager in the UK to lead engagement with existing and prospective members and drive net member movement. You will be the first point of contact, guiding new members through the Start Smart journey and helping to promote club activities and events.

You will develop retention strategies, manage member relations, support debt recovery, cancellations and training of club teams to conduct tours.

Description du poste

The Bannatyne Group is seeking a Customer-focused Member Xperience Manager in the UK to lead engagement with existing and prospective members and drive net member movement. You will be the first point of contact, guiding new members through the Start Smart journey and helping to promote club activities and events.

You will develop retention strategies, manage member relations, support debt recovery, cancellations and training of club teams to conduct tours.