Member Experience Host & Gym Concierge

Frasers Group; Grays; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

20% discount across all brands

Monthly awards with salary bonuses

Training and development opportunities

Job summary

A leading fitness brand in Grays is seeking a Host to ensure exceptional member experience upon entry. The role involves welcoming visitors, supporting membership sales, handling administrative tasks, and maintaining club standards. Candidates should be outgoing, a confident communicator, and passionate about fitness. A free gym membership and training opportunities are among the benefits offered.

Qualifications

• Outgoing and passionate about delivering great customer experiences.
• Confident in handling day-to-day club systems and administration.
• Flexible and adaptable to work varied shifts and key holder duties.

Responsibilities

• Welcome members and guests, ensuring every interaction is positive.
• Support membership sales and retention with excellent service.
• Maintain a high standard of cleanliness and hygiene across the club.

Skills

Customer service

Sales abilities

Administration

Communication

Adaptability

Job description

A leading fitness brand in Grays is seeking a Host to ensure exceptional member experience upon entry. The role involves welcoming visitors, supporting membership sales, handling administrative tasks, and maintaining club standards. Candidates should be outgoing, a confident communicator, and passionate about fitness. A free gym membership and training opportunities are among the benefits offered.