Member Experience Fitness Coach: Group Classes & Inductions

JDGYMS; St Helens; On-site; GBP 22,000 - 28,000; Full time

Job summary

JD Gyms is seeking a dynamic team member in the UK to elevate member experiences on the gym floor, lead inductions, run engaging group classes, and assist new members with joining.

The role emphasizes high cleanliness, safety, brand standards, and collaboration with colleagues to deliver world-class service and community support.

You will interact with members daily, adapt to different personalities, and contribute ideas based on data and feedback.

Qualifications

• Passion for fitness, health, and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and eager to learn.
• Able to adapt to different personalities.
• Resilient and open to feedback.
• Understands the importance of a great member experience.

Responsibilities

• Engage with members on the gym floor to prioritise member experience.
• Deliver welcoming tours to prospective members.
• Deliver engaging group exercise classes.
• Provide member inductions.
• Support joining JD Gyms.
• Maintain cleanliness and health and safety standards.
• Monitor service delivery via feedback and performance.
• Present data to support new ideas.

Skills

Passion for fitness

Brand standards

Enthusiastic learner

Adaptable to personalities

Resilient

Great member experience

Flexible hours

Team player

Excellent communication

Education

Level 3 Personal Trainer

Job description

JD Gyms is seeking a dynamic team member in the UK to elevate member experiences on the gym floor, lead inductions, run engaging group classes, and assist new members with joining.

The role emphasizes high cleanliness, safety, brand standards, and collaboration with colleagues to deliver world-class service and community support.

You will interact with members daily, adapt to different personalities, and contribute ideas based on data and feedback.