Member Experience Fitness Coach|Group Classes & Inductions

JD Sports Fashion PLC; United Kingdom; Remote; GBP 20.000 - 32.000; Vollzeit

Zusammenfassung

JD Gyms in the United Kingdom is seeking a dedicated Personal Trainer to join our team. You will focus on delivering welcoming member experiences, leading inductions, and delivering engaging group exercise classes, while upholding brand standards and safety.

You will support prospective members, conduct club checks, analyse key data, and collaborate with colleagues to drive member satisfaction and club performance.

Qualifikationen

• Level 3 (EQF Level 4) Personal Trainer qualification.
• Demonstrated commitment to member experience and health/wellbeing.
• Excellent communication and interpersonal skills.

Aufgaben

• Deliver welcoming member tours and induction sessions.
• Lead engaging group exercise classes.
• Support joining JD Gyms as required.
• Conduct club standards checks and maintain safety.
• Collaborate with team and support local communities.

Kenntnisse

Passion for fitness

Brand standards

Communication skills

Team collaboration

Adaptability

Continuous learning

Ausbildung

Level 3 Personal Trainer

Jobbeschreibung

Role overview:

As a member of the JD Gyms team, you will play an important role in creating a positive and welcoming experience for members during every visit. Through member engagement, gym inductions, group exercise classes and maintaining high club standards, you will help deliver an exceptional member experience.

Responsibilities:

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience:

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified