Part-Time Wellness Club Front Desk Concierge

David Lloyd Group; Harrogate; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App

Benefits Suite access

Job summary

David Lloyd Group in Harrogate is seeking a friendly part-time receptionist to welcome members and handle inquiries face-to-face and by phone. You will manage bookings, maintain a pristine reception area, and provide a premium customer experience aligned with our brand standards.

The successful candidate will excel in customer service, be a team player and communicate clearly in a fast-paced environment, helping create an inclusive club culture.

Qualifications

• Experience in delivering excellent customer service.
• Ability to work in a fast-paced environment.
• Strong communication and teamwork skills.

Responsibilities

• Greet members and handle queries in person and by phone.
• Manage bookings and keep the reception area tidy.
• Provide premium customer experience aligned with brand standards.

Skills

Customer service

Team player

Communication skills

Job description

David Lloyd Group in Harrogate is seeking a friendly part-time receptionist to welcome members and handle inquiries face-to-face and by phone. You will manage bookings, maintain a pristine reception area, and provide a premium customer experience aligned with our brand standards.

The successful candidate will excel in customer service, be a team player and communicate clearly in a fast-paced environment, helping create an inclusive club culture.