Member Experience Concierge

Next Generation Clubs Ltd; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure in York is seeking a friendly Receptionist to welcome members, handle queries, and manage bookings both in person and by telephone.

You will maintain a clean, well-presented reception area and contribute to a premium member experience. Perks include free club membership for you and your family, discounts on food and beverages, and opportunities for career development.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet members and guests at the reception with a friendly, professional demeanour.
• Handle queries, take and manage bookings (in person and by phone).
• Keep the reception area clean, well-presented and aligned with brand standards.

Skills

Customer service

Teamwork & collaboration

Fast-paced environment

Job description

David Lloyd Leisure in York is seeking a friendly Receptionist to welcome members, handle queries, and manage bookings both in person and by telephone.

You will maintain a clean, well-presented reception area and contribute to a premium member experience. Perks include free club membership for you and your family, discounts on food and beverages, and opportunities for career development.