Operations Assistant

David Lloyd Leisure Ltd; Epsom; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free family club membership

Food and drinks discount

Swimming, tennis, and PT discounts

Career advancement through training

Wagestream app: get paid on demand

Benefits suite access

Job summary

David Lloyd Leisure Ltd is seeking an Operations Assistant to support daily club operations, ensuring members feel welcome and safe throughout opening hours. You will assist with cleaning, opening/closing tasks, and greeting members while supporting teams across departments.

The role emphasizes a passion for customer service, strong communication, and teamwork in a vibrant fitness club environment, with membership perks and internal development opportunities.

Qualifications

• Passion for customer service.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification desirable but not essential.

Responsibilities

• Assist with cleaning and daily opening/closing tasks.
• Greet members and provide excellent service.
• Support teams across departments as needed.

Skills

Customer service

Communication

Team collaboration

Job description

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Assistant to join our team! As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

As an Operations Assistant, we are looking for someone who: Has an over all passion for customer service A team player, with strong communication and collaboration skills Ability to work in a fast-paced environment An Emergency Response Qualification is desirable not but essential for this role.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Epsom With over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.