Meetings and Events Executive

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Service Charge on top of your base薪

Holiday allowance increasing with time

Free meals on duty

50% discount when dining with The The

Discounted rates when staying in our酒店

Training dedicated to personal develop

Cycle to work scheme

Discounts in selected stores andonline

Company Pension

Complimentary dry cleaning

One paid volunteering day per year

Free access to the Employee Assistance

Hotel Incentives and rewards

Staff summer parties, Christmas party

Refer a Friend bonus scheme

Job summary

The Doyle Collection is seeking a Meetings & Events Executive in London to drive revenue conversion across the Groups, Meetings & Events function for The Doyle Collection's London portfolio, comprising The Marylebone, The Bloomsbury and The Kensington. This role is ideal for a highly organised and customer-focused individual who is passionate about hospitality, sales, and creating exceptional experiences.

You will manage enquiries from initial contact through to confirmation, building strong

Qualifications

• Previous experience in Meetings & Events, Groups, Reservations, Sales or a similar hospitality role.
• Excellent communication and relationship-building skills.
• Strong organisational skills with exceptional attention to detail.
• A proactive and commercial mindset with a passion for converting business.
• Ability to manage multiple enquiries and deadlines in a fast-paced environment.
• Confidence in building relationships with clients and colleagues at all levels.
• A genuine passion for delivering outstanding hospitality and service.

Responsibilities

• Convert group, meeting and event enquiries into confirmed business across the London hotels.
• Achieve individual revenue and KPI targets on a monthly, quarterly and annual basis.
• Contribute to the achievement of the team's Groups, Meetings & Events revenue budgets.
• Build and maintain strong relationships with clients, agents and key stakeholders.
• Maintain a high level of professionalism and customer care throughout all interactions with prospective and existing clients.
• Prepare proposals, contracts and event documentation accurately and efficiently.
• Proactively identify opportunities to maximise revenue and enhance the client experience.
• Work closely with operational teams to ensure a seamless handover and delivery of events.
• Take ownership of your workload, exercising sound judgement and decision-making.
• Act as an ambassador for The Doyle Collection and its London hotels in all client, guest and internal interactions.
• Complete additional duties and projects as requested by the Director of Groups, Meetings & Events.

Skills

M&E experience

Communication skills

Organisational skills

Commercial mindset

Multitasking

Relationship building

Hospitality passion

Job description

Reporting to the Director of Groups, Meetings & Events, London, the Meetings & Events Executive will be responsible for driving revenue conversion across the reactive Groups, Meetings & Events function for The Doyle Collection's London portfolio, comprising The Marylebone, The Bloomsbury and The Kensington.

This role is ideal for a highly organised and customer-focused individual who is passionate about hospitality, sales, and creating exceptional experiences. You will manage enquiries from initial contact through to confirmation, building strong relationships with clients and delivering a seamless booking experience while maximising revenue opportunities.

Key Responsibilities:

• Convert group, meeting and event enquiries into confirmed business across the London hotels.
• Achieve individual revenue and KPI targets on a monthly, quarterly and annual basis.
• Contribute to the achievement of the team's Groups, Meetings & Events revenue budgets.
• Build and maintain strong relationships with clients, agents and key stakeholders.
• Maintain a high level of professionalism and customer care throughout all interactions with prospective and existing clients.
• Prepare proposals, contracts and event documentation accurately and efficiently.
• Proactively identify opportunities to maximise revenue and enhance the client experience.
• Work closely with operational teams to ensure a seamless handover and delivery of events.
• Take ownership of your workload, exercising sound judgement and decision-making.
• Act as an ambassador for The Doyle Collection and its London hotels in all client, guest and internal interactions.
• Complete additional duties and projects as requested by the Director of Groups, Meetings & Events.

Skills:

• Previous experience in Meetings & Events, Groups, Reservations, Sales or a similar hospitality role.
• Excellent communication and relationship-building skills.
• Strong organisational skills with exceptional attention to detail.
• A proactive and commercial mindset with a passion for converting business.
• Ability to manage multiple enquiries and deadlines in a fast-paced environment.
• Confidence in building relationships with clients and colleagues at all levels.
• A genuine passion for delivering outstanding hospitality and service.

The Perks of working for The Doyle Collection:

• Service Charge on top of your base salary
• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Company Pension
• Complimentary dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties
• Refer a Friend bonus scheme

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of seven Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC and Cork. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.