108 Waiter

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Service charge on top of base salary

Holiday allowance up to 25 days

Free meals on duty

Staff discounts 50% at DoyleCollection

Discounted hotel rates

Training for personal development

Cycle to work scheme

Life Insurance and Company Pension

Complimentary uniform

Volunteer day

Employee Assistance Programme

Staff events

Job summary

The Marylebone Hotel in London is seeking a dedicated Waiter/Waitress to deliver exceptional dining experiences and build genuine connections with guests. You will join a passionate team focused on great food, outstanding service, and warm hospitality.

Responsibilities include taking accurate orders, offering menu recommendations, and collaborating with kitchen and bar teams to ensure flawless service in a fast-paced environment.

Qualifications

• Experience in hospitality or guest service is preferred but not essential.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and maintain high standards.

Responsibilities

• Deliver friendly, professional service throughout the guest journey.
• Take food and beverage orders accurately.
• Provide knowledgeable menu recommendations.
• Ensure presentation and service meet high standards.
• Build rapport with guests to create memorable dining experiences.
• Collaborate with kitchen and bar teams for smooth service.
• Maintain cleanliness and presentation across the restaurant.
• Support colleagues to deliver an exceptional guest experience.

Skills

Guest service

Communication

Team player

Flexible schedule

Attention to detail

Job description

Contract: Permanent
Salary: Excellent salary and benefits

As a Waiter / Waitress, you will be responsible for delivering exceptional dining experiences, creating genuine connections with our guests and ensuring every visit is memorable. You will be part of a team that is passionate about great food, outstanding service, and warm hospitality.

Responsibilities

• Delivering friendly, professional and engaging service throughout the guest journey.
• Taking food and beverage orders accurately and confidently.
• Providing knowledgeable recommendations from our menus.
• Ensuring food and drinks are presented and served to the highest standards.
• Building rapport with guests and creating memorable dining experiences.
• Working closely with the kitchen and bar teams to ensure smooth service.
• Maintaining cleanliness and presentation standards throughout the restaurant.
• Supporting your colleagues to achieve a consistently exceptional guest experience.

Skills

• A genuine passion for hospitality and guest service.
• Previous restaurant or hotel experience is preferred but not essential.
• A positive and enthusiastic attitude.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to quality.
• The ability to work in a fast-paced environment.
• Flexibility to work evenings, weekends and bank holidays.
• A team player who embraces our values and culture.

The Perks of working for The Marylebone Hotel:

• Service charge on top of your base salary
• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Life Insurance and Company Pension
• Complimentary uniform and dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties and regular team get togethers
• Refer a Friend bonus scheme

Why Join The Doyle Collection?

Excellence – We take pride in delivering exceptional experiences every day.

Personal – We create meaningful connections through genuine and thoughtful service.

Belonging – We foster an inclusive environment where everyone is valued and respected.

Warmth – We welcome guests and colleagues with kindness, care and authenticity.

If you're passionate about hospitality and want to develop your career with one of the UK's leading luxury hotel collections, we'd love to hear from you.

Be Yourself. Be Part of The Doyle Collection.

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of seven Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC and Cork. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.