Meet & Greet Driver

APCOA PARKING UK; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Hourly rate £14.80

Shift pattern 4 on 2 off

Training and development

Employee discount

Job summary

APCOA PARKING UK at Heathrow Airport is seeking a Meet and Greet Driver who will be the face of our business and deliver outstanding customer service.

You will join a team focused on customer care in a fast-paced environment, with progression opportunities as the company invests in its people.

Qualifications

• Full UK driving license held for at least 3 years.
• Excellent communication and customer service.
• Ability to work under pressure and multi-task.
• Smart, professional appearance.
• Basic IT skills (MS Word).

Responsibilities

• Greet customers and ensure smooth handover of vehicles.
• Maintain secure handling of keys and monitor car park.
• Drive vehicles carefully following valet procedures.
• Assist with marketing and promotions to maximise income opportunities.
• Collaborate with managers and staff to deliver service standards.

Skills

Communication skills

Customer service

Multitasking

Work under pressure

Verbal English

Tools

MS Word

Job description

The Role

Driver - Valet - Heathrow Airport - £14.80 per hour - full-time

Do you have driving experience? Do you pride yourself on excellent customer service? Would you like to work at Heathrow?

If you answered yes to the above questions, then we may just have the role you have been looking for!

An exciting opportunity has arisen for a Meet and Greet Driver who will be the face of our business, bringing outstanding customer service at Heathrow Airport.

You will join a team that takes pride in their Customer Service and a company that takes pride in its people.

As a Meet and Greet Driver, you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond.

Please note you will need to have a full driving license for 3 years for insurance purposes.

Could you bring your spark to our Team? Here’s what you need to know before applying.

What you’ll do

• Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
• Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
• Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
• Understand and be fully familiar with our systems and equipment.
• Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
• Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
• Provide front line care in the event of equipment failure or customer distress.
• Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
• Collaborate as part of a wider team.

What you’ll bring

• Evidence of strong communication and interaction with the public
• Full UK Driver’s License held for over 3 years
• Basic IT Skills, MS Word, Office etc.
• Ability to multi-task
• Able to work under pressure
• Excellent verbal communication (English)
• Smart and professional attitude
• First Aid or Fire Warden qualification – desirable
• Advance Driving Licence or Professional Driving Qualification – desirable

We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set.

We’ll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:

What we’ll offer you

• Hourly rate of £14.80
• Shift Pattern 4 on 2 off ( 8 and half hour shifts - 37.5 hours a week )
• Day and Night Shifts Availability
• Employee Discount
• Training and Development

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.