Greet Driver

Heathrow Airport; Greater London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Training and Development

Shift pattern 4 on 2 off

Day and Night Shifts Availability

Job summary

Heathrow Airport is seeking a Meet and Greet Driver to be the face of our service, delivering outstanding customer care at Heathrow. You will join a fast-paced, friendly team and contribute to excellence in service while upholding high vehicle-handling standards.

The role requires a full UK driving license (3+ years), strong communication in English, and a smart, professional presence. This is a full-time position with day or night shifts and a £14.80 hourly rate.

Qualifications

• Full UK Driving Licence held for 3+ years for insurance purposes.
• Excellent verbal communication in English and great customer service skills.
• Basic IT skills including MS Word and Office applications.
• Able to multi-task and work under pressure in a busy environment.
• Smart, professional appearance and positive attitude.

Responsibilities

• Certify valets are familiar with each car's controls and alarm systems before receiving from the customer.
• Ensure smooth handover of vehicles and securely store keys.
• Drive and care for customers' vehicles while following valet procedures.
• Be familiar with company systems and equipment and maintain standards.
• Monitor car park activity and deter theft with a strong visual presence.
• Collaborate with managers to support marketing initiatives and maximise income.
• Provide front line care during equipment failure or customer distress.

Skills

Excellent verbal communication

Customer service orientation

Ability to work under pressure

Multi-tasking

Smart and professional attitude

Willingness to learn and adapt

Tools

MS Word

Microsoft Office

Job description

Driver - Valet - Heathrow Airport - £14.80 per hour - full-time

Do you have driving experience? Do you pride yourself on excellent customer service? Would you like to work at Heathrow? If you answered yes to the above questions, then we may just have the role you have been looking for! An exciting opportunity has arisen for a Meet and Greet Driver who will be the face of our business, bringing outstanding customer service at Heathrow Airport. You will join a team that takes pride in their Customer Service and a company that takes pride in its people. As a Meet and Greet Driver, you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond. Please note you will need to have had a full driving license for 3 years for insurance purposes. Could you bring your spark to our Team? Here's what you need to know before applying.

What you'll do

• Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
• Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
• Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
• Understand and be fully familiar with our systems and equipment.
• Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
• Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
• Provide front line care in the event of equipment failure or customer distress.
• Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
• Collaborate as part of a wider team.
• Evidence of strong communication and interaction with the public
• Full UK Driver's License held for over 3 years
• Basic IT Skills, MS Word, Office etc.
• Ability to multi-task
• Able to work under pressure
• Excellent verbal communication (English)
• Smart and professional attitude
• First Aid or Fire Warden qualification - desirable
• Advance Driving Licence or Professional Driving Qualification - desirable

So, could you be our Ideal Candidate? Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride? Are you able to take initiative and make choices that are right for our customers? Do you have a desire to succeed in your role? We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then we'd love to hear from you.

We'll offer you

• Hourly rate of £14.80
• Shift Pattern 4 on 2 off ( 8 and half hour shifts - 37.5 hours a week )
• Day and Night Shifts Availability
• Employee Discount
• Training and Development

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.